Aaron Chrysler Dodge Jeep Ram - Service Center

Broken radio I brought my radio in for a broken navigation radio. The dealership made things very easy and allowed me to rent a rental car they had in stock at no I brought my radio in for a broken navigation radio. The dealership made things very easy and allowed me to rent a rental car they had in stock at no charge since my car was under warrenty. Then after them not fixing it the first time after they said my vehicle was ready. I came in during the week for them to look at the Same problem. Then they ended up having to order a radio for me. After two cars rented for the same problem and having to bring my Car in 4 times for the same problem, everything turned out ok. My last visit was because they ruined my volume button because the trim Was messed up when they replaced my radio/navigation. They also said they filled my Tires twice, when nothing was filled. So I had To ask the service guy that does paperwork if he could fill my tires since they others didn’t. Overall just an “ok” experience. More

Service department Appt was on point?🏽.. Juan shared knowledge on my next service .. in detail 👍🏽 Pleased that I also got a free carwash will be back soon Appt was on point?🏽.. Juan shared knowledge on my next service .. in detail 👍🏽 Pleased that I also got a free carwash will be back soon More

Poor customer service I hire a towing truck to take my JEEP to this dealership Thursday night , was Friday and I did not hear anything about my car I start to call and leav I hire a towing truck to take my JEEP to this dealership Thursday night , was Friday and I did not hear anything about my car I start to call and leave messages to service advisors Saturday night I received a call that they do not have time to see my car. Sunday pass Monday came Tuesday I talk to the service manager he apologize about no body to call me he help me and then again . Was a week and I received a call said my car was ready and I said WHAT??? I never received a call for the diagnostic. And they said was covered by my insurance I need to do the copayment and that’s it. AGAIN HOW THEY PERFORM A JOB WHEN WAS NEVER AUTHORIZED....... More

Shifting concerns I was greater as soon as I pulled up.. I had made an appointment a few days before because my car was shifting funny. I visited with Juan about the I was greater as soon as I pulled up.. I had made an appointment a few days before because my car was shifting funny. I visited with Juan about the issues and he told me they would check it out. The dealership ordered me and Uber so that I could get back to work. When it was finished, Juan called and helped me to get back to the dealership with ease. Juan was great and I appreciate the service department team. More

Oil change/ car wash horrible!!! Went in for a free oil change and car wash as promised. However it took 2 hours and NO car wash. This is a poor display of customer service. I strongl Went in for a free oil change and car wash as promised. However it took 2 hours and NO car wash. This is a poor display of customer service. I strongly urge other customers to use caution and prepare to be at the service center for a long time just to be disappointed l. More

The whole experience at Browning Dodge excellent! Michael Colera, in the Service department was helpful and very polite , answered all my questions They did a great job on my jeep I appreciate th Michael Colera, in the Service department was helpful and very polite , answered all my questions They did a great job on my jeep I appreciate that. The service all around was fantastic . Thank you!!!! More

Amazing job Browning Dodge Kelly the cashier was pleasant and patient. She made my visit beefy enjoyable. I just came in for an oil change but I will definitely be back. Kelly the cashier was pleasant and patient. She made my visit beefy enjoyable. I just came in for an oil change but I will definitely be back. More

Oil change / air filter replacement: not happy I normally recieve excellent service. The staff is very friendly. However, this past Saturday I did not have a good experience. After my oil change a I normally recieve excellent service. The staff is very friendly. However, this past Saturday I did not have a good experience. After my oil change and filter replacement there was white residue on my passenger seat. The panel leading into the air filter Was completely open. When I asked them to clean the seat and put the panel back in on the passenger side I noticed that the panel was warped. The person helping me told me that it was warped and there was nothing he can do. With a little bit of argument he offered to replace it for free and gave me a free oil change. I was not happy. I should not have to argue. I paid over $40,000 for this car from this company; the panel being warped and white residue/stain on my seat is unexcusable. More