Aaron Chrysler Dodge Jeep Ram - Service Center

I dropped off my car on Friday morning and was supposed to get a call later that afternoon which never came. I called Saturday morning to get info and nobody picked up the phones. I went down to the dealer to get a call later that afternoon which never came. I called Saturday morning to get info and nobody picked up the phones. I went down to the dealership and requested my car. No work was ever done. Very disappointed. More

My service advisor did a phenomenal job. My appointment was for an oil change, while there I remembered I needed a quote on my sun visor that randomly fell off. She provided the quote in the My appointment was for an oil change, while there I remembered I needed a quote on my sun visor that randomly fell off. She provided the quote in the event I ever want to fix it. She offered a service package that was inclusive of oil changes and tire rotations. Although a great deal in that moment I wasn’t able to purchase the package. I appreciate the fact that she is knowledgeable in products and wanted to help me save money. She updated me on the status of my truck while I waited. I’m usually with Max who always does a great job but she nailed it this visit. More

It’s a great dealership, has excellent service, have quick service and flexible time availability. quick service and flexible time availability. More

I was referred to Aaron a few years ago by a good friend who told me to go see Max because I was extremely unhappy with the dealership I'd been using for a number of years. I had a major issue that needed t who told me to go see Max because I was extremely unhappy with the dealership I'd been using for a number of years. I had a major issue that needed to be addressed and even though it was under warranty, it was going to require a service rep who could spend a little time submitting the information to Chrysler so the warranty could be honored. Max wound up being my guy! Ultimately my truck required a brand new engine, to which I was totally would take a little over a week to get done. 3 days later they called me up to say that my truck would be ready the next day!!! They did an amazing job! The only reason I do not have that truck anymore is because I traded it in to buy a new one. I live all the way in Redlands and sometimes it can be hard to take my vehicles all the way to Max, but I have found out the hard way that is absolutely worth it! As an example, I took my brand new truck to Moss for its first oil change. 2 months later I find out that it's leaking from the oil filter. It's very obvious what was wrong, Moss had a guy doing oil changes who was absent from school on "Oil filter day" and failed to pay attention to the fact that you got to take off the old gasket. Since then, I just don't take any chances. This time I had a couple of warranty issues that needed to be addressed and Max noticed that my truck needed new tires already. I was planning on getting them done at Sam's Club, but he came back with VERY competitive pricing, so I went ahead and let Aaron take care of that too! I truly love working with Max at Aaron Chrysler in Norco, even though it's a distance away, nothing can take away from excellent customer service across the board! More

The service at Aaron Dodge who is great! It was fast and efficient. Just the way it should be It was fast and efficient. Just the way it should be More

Max the service manager does a great job keeping me informed as to the progress and explanations of the ongoing service. Thanks informed as to the progress and explanations of the ongoing service. Thanks More

Michelle was very helpful and communicative. She took great care of us and we appreciate all of her efforts. Definitely recommend this dealership because of her customer service. She took great care of us and we appreciate all of her efforts. Definitely recommend this dealership because of her customer service. More

Nathan was awesome! He is very responsive and kept me up to date! I give him A++!! He is very responsive and kept me up to date! I give him A++!! More

This is the worst service I have ever had at a dealership. I will be looking for new options. you had our car for 7 days for simple service with parts in stock. dealership. I will be looking for new options. you had our car for 7 days for simple service with parts in stock. More

I like the service at Aaron Dodge Chrysler Ram. Oscar handled my questions, professionally and I have no complaints. I also appreciate the ride assistance to and from my house during service, reall Oscar handled my questions, professionally and I have no complaints. I also appreciate the ride assistance to and from my house during service, really great! More