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Aaron Chrysler Dodge Jeep Ram - Service Center

Norco, CA

4.3
539 Reviews

539 Reviews of Aaron Chrysler Dodge Jeep Ram - Service Center

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October 08, 2023

Very good service attention to coustomer service manager is so nice and explains everything so well and detailed More

by kevinstreeservice7743
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max manroy
Oct 09, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

We're glad to know you had a positive experience with our service manager at Aaron Chrysler Dodge Jeep Ram! Our team always aims to provide detailed and helpful explanations. Thanks for the review!

October 06, 2023

Best service I have ever had. Thank you very much. I look forward to being serviced at Aaron Dodge in the future. More

by 2MGREENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan in the Service department.
Oct 06, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

We're delighted to know you had a great experience with us! Looking forward to serving your automotive needs at Aaron Chrysler Dodge Jeep Ram in the future. Thanks for leaving such a positive review!

October 05, 2023

Lorena Galeana was helpful, efficient and answered all questions I had during my service. Appreciate her thoroughness and approachability. Will definitely return for future service! More

by ATLOPESRN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorena Galeana
Oct 06, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

We're delighted to know that Lorena provided you with such a positive experience at Aaron Chrysler Dodge Jeep Ram. We look forward to seeing you again for your future service needs!

October 05, 2023

Got work done efficiently and pretty quickly techs and service writers were very busy but still got timely communication More

by kencz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Oct 06, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

Kencz, we're glad to know our team at Aaron Chrysler Dodge Jeep Ram was able to provide efficient and timely service for you. Thanks for the feedback!

October 04, 2023

Nathan was my service advisor and he was very professional. He communicated very well and set me up with an Uber to get back home as a courtesy. More

by jcent81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Williams
Oct 05, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

We're glad to know Nathan provided you with professional service and clear communication at Aaron Chrysler Dodge Jeep Ram. Thanks for sharing your experience!

October 03, 2023

Joaquin listened to my issue and was courteous and professional. I was informed my car was ready for pickup sooner than expected. I would recommend the service department. More

by johnnyd411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joaquin Parra
Oct 04, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

Johnny, it's great to know that Joaquin and our service department at Aaron Chrysler Dodge Jeep Ram exceeded your expectations. We appreciate the recommendation and look forward to working with you again in the future!

October 03, 2023

I was greeted upon arrival, and checked in within a few minutes. The service writer, Lorena addressed my service needs and was able to meet my requested delivery time. all repairs were completed to my sati More

by mikerocke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Ochoa
Oct 03, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

Mike, we're glad to know that Lorena and our team at Aaron Chrysler Dodge Jeep Ram were able to meet your service needs promptly. Thanks for recommending us!

October 02, 2023

Great service very professional everything was on timely manner the services person vas very helpfull More

by rodrigo725
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Suzy Penaflor
Oct 02, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

We're glad to know you had a great experience with our team at Aaron Chrysler Dodge Jeep Ram. We always aim for professionalism and timely service! Thanks for the review, we appreciate it!

October 01, 2023

Service Advisors are great, Max is the best. Other than that, it’s all down hill. They don’t seem to follow your request. They scratch your car and say it was there. Then convince you it’s not w More

by ItDoesntMatter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Doesn’t matter.
Oct 06, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

We're sorry to read about your experience and appreciate you bringing this to our attention. We take pride in providing quality service, so it's disappointing that we haven't met those standards during your visits. I understand we've lost your future business, but I want to make sure these concerns get properly addressed. Please reach out directly at your convenience. Thank you, Donovan Ricks - Service Manager - donovan.ricks@aaroncdjr.com - (951) 272-3110 ext. 2130

September 28, 2023

took my truck in. they fixed the issue other than having it a few extra days. Nathan was very helpful and communicative. More

by gmb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
nathan
Sep 29, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

We're glad to know that Nathan and our team at Aaron Chrysler Dodge Jeep Ram were able to help resolve the issue with your truck! We appreciate your patience during the process, and thank you for sharing this positive feedback!

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