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Aaron Chrysler Dodge Jeep Ram - Service Center

Norco, CA

4.3
539 Reviews

539 Reviews of Aaron Chrysler Dodge Jeep Ram - Service Center

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September 03, 2023

I went to dealership received my oil change which came with multi point inspection which I never received a report of. I took my vehicle in before the 60 thousand miles for a reason before my warranty exp More

by LEELOBEBE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manager
Sep 18, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

Thank you for bringing this matter to our attention. We strive to provide all of our customers with thorough updates and information, and that includes multi-point inspection reports. I want to ensure you receive the assistance you need moving forward. Please contact me directly at your earliest convenience. --Donovan Ricks - Service Manager - donovan.ricks@aaroncdjr.com - (951) 272-3110 ext. 2130

September 03, 2023

Friendly, courteous staff makes it a pleasure to bring your car in for services! Thank you for the great team of technicians too! More

by cozy2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Taufahema
Sep 05, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

We're glad to know you enjoyed working with our team here at Aaron Chrysler Dodge Jeep Ram! We appreciate your recommendation and hope to see you again for another great service!

September 02, 2023

All employees were very nice and helpful during my visit with my Dodge Ram Truck More

by furydeb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle
Sep 05, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

Thank you for choosing Aaron Chrysler Dodge Jeep Ram! We appreciate your support and are here to help with any of your future service needs.

September 01, 2023

The best customer service ever and I really appreciate the fast service and excellent personal More

by MORALESSULY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Photopulos, Rene Olmos
Sep 05, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

Thanks for stopping in at Aaron Chrysler Dodge Jeep Ram for service! We are pleased to hear your experience was quick, and our team left a great impression.

September 01, 2023

Oscar is awesome he took care of me and was able to replace my windshield. More

by ROCIOQ1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
Sep 05, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

Thank you for sharing a great review of Oscar! We appreciate your business and we hope to see you again at Aaron Chrysler Dodge Jeep Ram. Drive safely!

August 30, 2023

The problem with my jeep was fixed in a timely manner. I would Recommend Aaron to anyone with a jeep vehicle that needs service More

by DMARTIN6703
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle
Aug 30, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

We're glad to know your Jeep is back on the road in a timely manner! We appreciate your recommendation of us here at Aaron Chrysler Dodge Jeep Ram. Safe travels ahead!

August 30, 2023

Always the best service. I would not take my car anywhere else. 5 Stars Always! More

by MICHELLE_TEAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle in Service
Aug 30, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

Michelle, it was our pleasure to assist you. Thank you from all of us here at Aaron Chrysler Dodge Jeep Ram! Take care!

August 30, 2023

I have had a great experience from my purchase of my truck to my first service. Michelle V was my service writer and she was as amazing. Very friendly and helpful. I will only be taking my vehicle to th More

by Bronxbombr1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Vickrey
Aug 30, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

We're so glad to know you had a great experience with us, from purchasing your truck to its first service. Your kind words about Michelle and our team at Aaron Chrysler Dodge Jeep Ram are much appreciated! We look forward to seeing you for future services.

August 30, 2023

I have had many positive experiences with this dealer in the past, but this last visit was different. Communication was very poor this go around and I had to keep asking what was going on with my car. My ca More

by MFS2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
Sep 09, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

We're sorry to learn about your recent experience with us. We always aim for clear communication and timely service, so it's disappointing to know we didn't meet those expectations this time around. Your feedback is valuable and will be used as a learning opportunity for our team. If you'd like to discuss the matter further or have any other concerns, please don't hesitate to reach out directly at your convenience. Thank you, Donovan Ricks - Service Manager - donovan.ricks@aaroncdjr.com - (951) 272-3110 ext. 2130

August 29, 2023

Service center was great, very helpful. Wish I could say the same about the sales department. More

by IVANSOTELO86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Sep 02, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

Ivan, I am happy to hear you have received five-star service from the Aaron Chrysler Dodge Jeep Ram team! However, I do apologize if your sales experience has not left you with te same confidence in our business. I would be happy to take your call if you would like to share any helpful feedback. Best, Donovan Ricks - Service Manager - donovan.ricks@aaroncdjr.com - (951) 272-3110 ext. 2130

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