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Aaron Ford of Escondido

Escondido, CA

Overview
Reviews
Vehicles
4.5
2,337 Reviews
Aaron Ford of Escondido in Escondido, CA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling 760-745-3361.
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1717 Auto Park Way S

Escondido, CA

92029

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Showing 2,337 reviews

August 12, 2023

Great to work with, really attentive and knowledgeable. Amazing customer skills. Helped me get the truck I needed with everything I was looking for. More

by Leo
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Denisse Canales
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Aug 14, 2023 -

Aaron Ford of Escondido responded

Leo, thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Danny Meraz General Sales Manager

August 12, 2023

William was knowledgeable and helpful with questions asked. Very helpful with selection and options available. More

by shawn.greathouse
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Meraz, William Gebbie, Armando Castaneda, Miguel Leyva
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Aug 14, 2023 -

Aaron Ford of Escondido responded

Thank you so much for choosing Gosch Ford Escondido! Congrats on your new purchase, and let us know if we can be of any more assistance! Danny Meraz General Sales Manager

August 10, 2023

Denisse has made the whole car buying process easy and enjoyable! I could not recommend Gosch and Denisse more! More

by nathanreb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Denisse Canales
Report | Print
Aug 10, 2023 -

Aaron Ford of Escondido responded

It's fantastic to hear that Denisse and our team provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Gosch Ford Escondido! Danny Meraz General Sales Manager

August 08, 2023

Appreciate the service with the salesman and Finance, as well as the team who prepared the car! More

by Irene
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Gebbie, Armando Castaneda
Report | Print
Aug 09, 2023 -

Aaron Ford of Escondido responded

Thank you so much, Irene, for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Danny Meraz General Sales Manager

August 07, 2023

Unethical, Unethical, Unethical. Go elsewhere! The sales department at this dealership are dishonest and shady. Do NOT fall for their "theft patrol" optional charge scam that they More

by Beware
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Matt Gosch, Abraham Diaz Marquez, Armando Castaneda, Marcos Morales
Report | Print
Aug 12, 2023 -

Aaron Ford of Escondido responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Danny Meraz General Sales Manager

August 07, 2023

Best dealership in San Diego. Put Sedono Ford to shame! Everyone at Gosch Ford acted like a real person, who cared about making me happy. More

by kevinjwickett77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Sweeney, Josh Jamison, Viktor Mazurenko
Report | Print
Aug 09, 2023 -

Aaron Ford of Escondido responded

Thank you, Kevin, for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Gosch Ford Escondido are glad to have you as a customer. Danny Meraz General Sales Manager

August 07, 2023

Jessica is fabulous! She is knowledgeable and very patient with her customers. She’s always super helpful! More

by Liz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Parts department
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Aug 09, 2023 -

Aaron Ford of Escondido responded

Thank you, Liz, for the kind words for Jessica! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Ford Escondido. Mike Tinsley Service Manager

August 07, 2023

I’m very unhappy with the dealership at this time to bring my car in for service they take care of it and make sure I don’t have to bring it back again. I bought it in on Friday and now I have to take i More

by fbmurdockjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Pool, Miguel Leyva
Report | Print
Aug 09, 2023 -

Aaron Ford of Escondido responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Mike Tinsley Service Manager

August 07, 2023

Miscommunications in fact i was waiting for my car or doing a drop off! I clearly told “wait” and tech said I was a drop off … said I need to always repeat info to call center to be sure it is as i wante More

by lpenninvc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Clark
Report | Print
Aug 09, 2023 -

Aaron Ford of Escondido responded

Thank you for your review. We’re sorry your visit didn’t go as planned, and we’d like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Mike Tinsley Service Manager

Aug 09, 2023 -

lpenninvc responded

Appreciate the response … Michael Clark my service advisor was very attentive and made sure my wait wasn’t long … the communication breakdown seems to be at the phone bank system! For oil changes I always “wait” for my car and always tell the phone team that!

August 07, 2023

Each time we go to Gosch Ford family and get us in and they get us out call before we get there in the car when we are done simply amazing More

by CLAYTON10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Tinsley, Jerman Rodas, Michael Clark, Viktor Mazurenko, Luis Ortiz, Miguel Leyva
Report | Print
Aug 09, 2023 -

Aaron Ford of Escondido responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mike Tinsley Service Manager

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