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Aaron Ford of Escondido

Escondido, CA

Overview
Reviews
Vehicles
4.5
2,337 Reviews
Aaron Ford of Escondido in Escondido, CA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling 760-745-3361.
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1717 Auto Park Way S

Escondido, CA

92029

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Showing 2,337 reviews

September 18, 2023

I don’t know what happened to this dealership. Used to be top of the line . They just text you instead of calling you about your car to tell what’s going on with it or even give updates . Tech ser More

by brandonlarson1716
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jerman Rodas
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Sep 22, 2023 -

Aaron Ford of Escondido responded

Thank you for your review, Brandon. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Mike Tinsley Service Manager

September 18, 2023

Sales greed not willing to listen to customer would not recommend dealing with your sales manager More

by ronclouser
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jerimy Deines, Marcos Morales
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Sep 19, 2023 -

Aaron Ford of Escondido responded

Thank you for sharing your experience with us. Please reach out to discuss this matter in more detail. Thank you for your time! Danny Meraz General Sales Manager

September 16, 2023

I have already addressed the negative issues I experienced. I was dissatisfied with the number of times I had to return to have one issue resolved. It should have been resolved the first time. More

by kruppsd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Miguel Leyva
Report | Print
Sep 20, 2023 -

Aaron Ford of Escondido responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Mike Tinsley Service Manager

September 15, 2023

My car had a transmission problem they could not even fix it and they are telling me your car is already fixed. That’s disappointing I’m driving I can see it . There is a transmission problem. They didn’t ev More

by Mostafa ahmadi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jerman Rodas
Report | Print
Sep 20, 2023 -

Aaron Ford of Escondido responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, Mostafa, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Mike Tinsley Service Manager

September 14, 2023

Awesome job kept me informed on my truck the entire time including videos. Dropped off and picked me up at home More

by thesrksr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Leyva
Report | Print
Sep 17, 2023 -

Aaron Ford of Escondido responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Ford Escondido. Mike Tinsley Service Manager

September 13, 2023

Great service, very professional, easy access to freeway, convenient hours, awesome personnel, very good selection More

by bstrniste
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
William Gebbie, Josh Jamison
Report | Print
Sep 14, 2023 -

Aaron Ford of Escondido responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Gosch Ford Escondido! Danny Meraz General Sales Manager

September 13, 2023

The only thing twice that I when they do not have a cup of coffee and water 🥱 the rest is very good service. More

by verola7777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Clark
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Sep 14, 2023 -

Aaron Ford of Escondido responded

Thank you for choosing our dealership, your feedback and rating mean a lot to us. We hope to see you again! Mike Tinsley Service Manager

September 13, 2023

Outstanding customer service. The work was completed on time. Great communication. I knew the status of repairs at all times. More

by krisquilts2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus-service technician , Jerman Rodas, Miguel Leyva
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Sep 14, 2023 -

Aaron Ford of Escondido responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mike Tinsley Service Manager

September 12, 2023

Miguel was very professional and polite. He maintained communication with me regarding competition of service. More

by edithlitvinchuk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Leyva
Report | Print
Sep 12, 2023 -

Aaron Ford of Escondido responded

Thank you for the kind words for our service department, Edith! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Mike Tinsley Service Manager

September 12, 2023

The service dept did a great job and the videos were very informative. They instilled confidence that all items on the checklist were accomplished. More

by MORGANWK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noel
Report | Print
Sep 12, 2023 -

Aaron Ford of Escondido responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gosch Ford Escondido to be a positive one. Please don't hesitate to reach out if you need anything else. Mike Tinsley Service Manager

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