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Academy CDJR - Service Center

Tipton, IN

4.4
294 Reviews

294 Reviews of Academy CDJR - Service Center

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May 22, 2025

Everyone was so nice, place is clean, amd I was in amd out in no time More

by radair2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025

This is the best by far over the previous dealerships I have service my Jeep! They friendly and know what they are doing!! I would recommend them anytime! More

by no22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025 -

Academy CDJR responded

Thank you so much for the fantastic feedback! We're honored to hear that your experience with us stood out above the rest. Our team takes pride in providing knowledgeable, friendly service, and it means a lot to know that came through. We truly appreciate your recommendation and look forward to serving you again!

May 19, 2025

Jordan was professional and knowledgeable. He definitely was a great help. The whole team was great! More

by jordan.russell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025 -

Academy CDJR responded

Thank you for the kind words! We're glad to hear that Jordan and the entire team made a great impression. Your feedback means a lot, and we're happy we could help make your experience a positive one. We hope to see you again soon!

May 14, 2025

Got me right in, oil change, ran out of oil reminder stickers, double back, came up with a replacement sticker with just the mileage on it. Only dealership I found to work on Chrysler Crossfire More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025 -

Academy CDJR responded

Thanks so much for your kind words! We’re happy to help with your Chrysler Crossfire and appreciate you choosing us. If there’s anything we can do to make your next visit a 5-star experience, please let us know — we’re always looking to improve!

May 14, 2025

Jordan is very polite and attentive. Bob, our salesman, is also very polite and goes out of his was to please. More

by STURGISRIDERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025 -

Academy CDJR responded

Thank you for your kind words! We’re glad to hear that Jordan and Bob provided polite and attentive service. It’s our goal to make every customer feel valued and well taken care of. We appreciate your feedback and hope to assist you again soon!

May 12, 2025

It was my first time visiting the dealership. Jordan made me feel very comfortable. I had no questions about what to expect. From the time I arrived until the time I left, I had an overall great More

by Dontay Bady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025 -

Academy CDJR responded

Thank you, Dontay! We’re so glad your first visit was a great one and that Jordan made you feel comfortable throughout the entire process. We appreciate your kind words and look forward to seeing you again in the future!

May 08, 2025

Th team was Very responsive and helpful. Had now issues or concerns with the work done. More

by schultz898
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Academy CDJR responded

Thank you for the great feedback! We appreciate you choosing us and are always here when you need us next!

May 08, 2025

Best Service Team I have dealt with, Honest, Friendly, Upfront and Helpful. They are not like the Service Dealerships in Kokomo, They are 100% Better at Customer Service, how they talk too you and the inf More

by SConner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Academy CDJR responded

Thank you for the great feedback! We appreciate you choosing us and are always here when you need us next!

April 30, 2025

Out of all the shops out there, this is one of the most attentive and fair shops I've been to. Jordan really sets the standard though when it comes to service and punctuality. Clean, comfortable lounge/sho More

by Dcohee1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Academy CDJR responded

Thank you for the fantastic review! We're thrilled to hear that you had such a positive experience with us. It’s great to know that Jordan sets the standard for service and punctuality. We truly appreciate your kind words and are so glad you enjoy our clean and comfortable lounge/show floor. Your feedback means a lot, and we look forward to serving you again in the future!

April 30, 2025

Frustrating that the initial issue i brought was never resolved due to apparently faulty sensors I had just purchased from O Reilly. Having them installed but never properly programmed. That's disappointi More

by Dcohee1
Recommend Dealer
Yes
Employees Worked With
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Russell
May 05, 2025 -

Academy CDJR responded

Thank you for sharing your feedback. We apologize for the frustration you experienced with the initial issue. It's disappointing to hear that the sensor issue wasn't resolved as expected, but we're glad the radiator replacement was handled promptly and thoroughly. Please don’t hesitate to reach out if you need anything else.

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