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Academy CDJR - Service Center

Tipton, IN

4.4
291 Reviews

291 Reviews of Academy CDJR - Service Center

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February 04, 2025

Answered my questions, established issues and corrective measures and in a timely manner, without worrying about having to return. More

by gillaftr20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Amburgey
Mar 10, 2025 -

Academy CDJR responded

Thank you for the great feedback! We're glad to hear that we were able to address your questions and take care of any issues in a timely manner. It's always our goal to ensure everything is handled so you don't have to worry about returning. We appreciate your trust and look forward to helping you again!

February 03, 2025

They are like no other dealership I've ever dealt with before. They actually did everything they could do to help me get my truck fixed, within my budget, so I could get back on the road for work. Next ti More

by kag1230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

Academy CDJR responded

Thank you so much for your incredible feedback! We’re beyond happy to hear that our team went above and beyond to help you get your truck fixed within your budget and back on the road quickly. We truly value your trust and are honored to know that we’ve earned your recommendation. When it’s time for your next vehicle purchase, we’ll be here ready to assist you with the same dedication! We look forward to serving you again in the future!

February 03, 2025

I appreciate the good job they did on my truck. They got me in and taken care of promptly. More

by jdavidson6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

Academy CDJR responded

Thank you for your feedback! We're so glad to hear that our team took care of your truck promptly and did a great job. We always strive to provide quick and quality service, and we’re happy we could meet your expectations. We appreciate your trust and look forward to helping you again in the future!

February 03, 2025

Great experience. Pleasant staff. Quick service. Courteous staff. Jordan handled all my concerns. Cleaned the vehicle after the work was completed. More

by Bob.battle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah
Mar 10, 2025 -

Academy CDJR responded

Thank you for sharing your great experience! We're so glad to hear that our staff, especially Jordan, took care of your concerns and made sure everything went smoothly. It's wonderful to know you appreciated the quick and courteous service, as well as the clean vehicle afterward. We look forward to serving you again!

February 03, 2025

Academy treated me very well special thanks to Jordan and the service team ! Thanks again More

by bdwuethrich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Amburgey
Mar 10, 2025 -

Academy CDJR responded

Thank you for your kind words! We're so glad to hear that you had a great experience. We'll be sure to pass on your special thanks to Jordan and the service team. We truly appreciate your support and look forward to serving you again!

February 03, 2025

Great service and was always updating me on the progress. Very upfront about pricing and recommendations. More

by flpeters64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Amburgey
Mar 10, 2025 -

Academy CDJR responded

Thank you for your kind words! We're thrilled to hear that you appreciated the updates and the transparency about pricing and recommendations. We always aim to provide clear and honest service, and we're glad that was reflected in your experience. Looking forward to working with you again!

February 03, 2025

The appointment took 2 hours and 15 minutes and that is my only complaint other than that I am good. More

by pmitchener
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Amburgey
Apr 03, 2025 -

Academy CDJR responded

Thank you for sharing your feedback! We’re glad to hear that, aside from the wait time, your experience was positive. We truly appreciate your patience, and we’ll work to improve our service speed moving forward. If you need anything else, don’t hesitate to reach out!

February 03, 2025

Very helpful and went above what I expected in servicing my car. Explained everything completely. More

by rjk.kuch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Amburgey
Apr 03, 2025 -

Academy CDJR responded

Thank you for your kind words! We’re thrilled to hear that our team went above and beyond to service your car and took the time to explain everything thoroughly. Providing clear and helpful communication is important to us, and we’re glad we could meet your expectations. We appreciate your trust and look forward to assisting you again in the future!

February 02, 2025

Took too long to do the job I was without my trk for two weeks, was not told how much until the vehicle was done, More

by mosesharr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Amburgey
Apr 03, 2025 -

Academy CDJR responded

Thank you for sharing your experience, and we sincerely apologize for the delays and lack of communication regarding the cost. We understand how important it is to be informed and get timely updates, and we’re sorry that we fell short in these areas. Your feedback is valuable, and we’ll work on improving both our communication and service times moving forward. We appreciate your patience, and if there’s anything we can do to address your concerns further, please don’t hesitate to reach out to our General Manager, Adam Arredondo at adam.arredondo@drivechariot.com.

January 31, 2025

I was very impressed with your service group at Academy- Tipton. I had the opportunity or mis-fortune of visiting 3 different days with 2 vehicles. I was treated very well, Jordan was very kind and compl More

by bdwuethrich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Amburgey
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