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Academy CDJR - Service Center

Tipton, IN

4.4
291 Reviews

291 Reviews of Academy CDJR - Service Center

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January 31, 2025

They did a great job fixing our heated seats and other issues with our van. More

by kbarnes010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Amburgey
January 31, 2025

Great bunch of people with great prices on thier service. Prices on cars are excellent More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Arredondo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miranda Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Amburgey
January 31, 2025

Great salesman, great service, and service department has OUTSTANDING bundle prices. Finance Mgr. found financing for me that is helping build up my credit. Thanks to ALL of you that helped More

by makingsolver60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Arredondo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Amburgey
January 31, 2025

I was very impressed with there service I wouldn't of got my truck covered if it wasn't for you guys thanks More

by steveseals74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Amburgey
January 31, 2025

Overall customer service is great. However, the last two times the technicians have failed me. Specifically with my routine oil changes. More

by cmann62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jordan Russell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Academy CDJR responded

Thank you for sharing your feedback. We're really sorry to hear that your experience did not meet your expectations. We strive to provide excellent service. We would love the opportunity to make things right. Please reach out to us at adam.arredondo@drivechariot.com, and we'll ensure a better experience next time.

January 31, 2025

Easy to schedule appointment when I needed it. Quick check in. Nice waiting area. Jordan was great! More

by r.fessenden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Amburgey
January 28, 2025

I can’t say enough good things about Academy. They have always gone above and beyond for me. More

by jrob4445
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Amburgey
January 27, 2025

My guy who helped me was great. I had crutches and a broken foot and was really helpful and respectful and informative. Got my new tire put on quick and had a nice area to wait. More

by Dcohee1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Amburgey
January 26, 2025

Going in for an oil change. They was very professional. They even fixed my vehicle call back problem. I've made this my dealership for now on. More

by JT Wynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2025

Jordan had great communication and the service department was quick and efficient. Thanks again for everything! More

by arwaddell81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Amburgey
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