Academy CDJR - Service Center

This was the best experience I've ever had at a service appt! They were very friendly and courteous of my time and made me feel very comfortable while keeping me up to date on the process! Highly recommend appt! They were very friendly and courteous of my time and made me feel very comfortable while keeping me up to date on the process! Highly recommend taking your vehicles to be serviced there! And Jordan went above and beyond to make sure I got all I needed done! More

Fast and efficient work at a reasonable price. Clean and comfortable waiting area. Polite folks! Clean and comfortable waiting area. Polite folks! More

Thank you Helpful, kind & courteous. Thank you for servicing my vehicle in a timely manner. Happy holidays! Thank you for servicing my vehicle in a timely manner. Happy holidays! More

Courteous and fixed issue. Kept us informed. Will use again in the future if we have problems. Kept us informed. Will use again in the future if we have problems. More

Setup an appointment for Fiday 12/6 @ 9:00 am. Dropped my 24 Ram off Thursday evening. Truck making a chirping noise at idle and also on engine shutoff. Had the noise on video and video was shown Dropped my 24 Ram off Thursday evening. Truck making a chirping noise at idle and also on engine shutoff. Had the noise on video and video was shown to mechanic and service advisor Hayley Rinehart. Also had problem with fuel economy getting worse over time with no change in driving. Friday i had to call Hayley around 1:30 for updates and they hadn't even looked at the truck yet. 9:00 am appointment time. Completely unacceptable. Was asked to send same video I showed. Called back at 5:30 for updates and nothing. I was then told the mechanic was off Saturday so I probably wouldn't get my truck til Monday! No offer of a loaner vehicle, just be out of a truck for 4 days. Hayley never reached out to give information. I had to call first. Saturday mechanic was there working on his own vehicle. My wife and I decided to get the truck. Paperwork said he drove the truck (6miles), let it run and shut it off and on multiple times but couldnt re-create the noise. Noise didnt need re-created. The truck should of been on the lift. The exhaust, belts, pulleys, suspension, fan, etc. should have been inspected for the problem. Typical dealership. Very incompentent mechanics, no one wants to take the time to thouroughly find the problem. That noise never happened until about 3 weeks before taking it to dealer. Will try somewhere else. Horrible service dept from advisor to mechanics. More

Helpful, kind & courteous. Thank you for servicing my vehicle in a timely manner. Happy holidays! Thank you for servicing my vehicle in a timely manner. Happy holidays! More

Great Service. Appreciate their efficiency and working me back in when I was last for appointment. Appreciate their efficiency and working me back in when I was last for appointment. More

Jordan was fantastic! Communicated very well. Went over my entire bill in detail. Academy was also great! Addressed all of my service needs on a timely basis. Fantast Communicated very well. Went over my entire bill in detail. Academy was also great! Addressed all of my service needs on a timely basis. Fantastic work! Fantastic dealership! More

Absolutely amazing especially compared to all the trash there that got fired or quit this past year.it was xxxx until this new crew arrived. there that got fired or quit this past year.it was xxxx until this new crew arrived. More

Since I have been servicing my car at Academy, it has always been a good experience - and today was no exception. always been a good experience - and today was no exception. More