Academy CDJR - Service Center

Very friendly and surprised my jeep was even cleaned out. I wasn't expecting that I wasn't expecting that More

I had an appointment scheduled for 10:00 for an oil change and rotation on my RAM here at Chariot Automotive Group and here it is almost 2 hours later and it is still not finished. I'm not the only unh change and rotation on my RAM here at Chariot Automotive Group and here it is almost 2 hours later and it is still not finished. I'm not the only unhappy customer here either. They even asked if I would be waiting when I scheduled the appt. I already caught them trying to sneak in the $$$ premium service instead of the standard service that I got the last time I was here. This is the second time out of three they've tried upcharging me for that. Scheduling an appointment doesnt do a xxxx bit of good according to the service dept. I was just put in line. I was told they only have 1 person that performs oil changes. And another thing, this is the only place I've ever bought new tires that don't do free rotations when you bring that vehicle back in for service. Oh yeah... I almost forgot...they are a big businesses that charges an additional 3% when you pay with debit card. I've only seen that in smaller mom and pop shops. There is a reason I bought my new vehicles elsewhere and not here. More

It took 3 weeks to change an alternator generator and for someone who works on equipment for a living I can understand parts are sometimes hard to get but not that long someone who works on equipment for a living I can understand parts are sometimes hard to get but not that long More

I had a great experience getting my oil changed. Jordan Russel was fantastic—he made scheduling and coordinating the service quick and hassle-free. The team was professional, efficient, and kept me Jordan Russel was fantastic—he made scheduling and coordinating the service quick and hassle-free. The team was professional, efficient, and kept me updated throughout. Highly recommend! More

Jordan was well prepared and now ce to me and my daughter. The service to my vehicle took longer than it should have. I was there for almost 3 hours daughter. The service to my vehicle took longer than it should have. I was there for almost 3 hours More

If my car has another problem, I will most likely come here again. Convenient to where I'm at as-well. here again. Convenient to where I'm at as-well. More

Service was great and quick. All issues resolved and back on the road. Well done All issues resolved and back on the road. Well done More

I thought an hour and 45 minutes for an oil change and tire rotation was a bit long tire rotation was a bit long More

They are always quick and I like they keep you informed step by step about your vehicle. I wish the coffee was stocked though. step by step about your vehicle. I wish the coffee was stocked though. More

We bought our 3rd vehicle this past weekend from Academy. Marcus was awesome!! We try to send business your way. Marcus was awesome!! We try to send business your way. More