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Academy CDJR - Service Center

Tipton, IN

4.4
288 Reviews

288 Reviews of Academy CDJR - Service Center

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November 27, 2024

My tires were not inflated nor my oil life wasn’t reset. Besides that good service. More

by claydo20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Academy CDJR responded

My tires were not inflated nor my oil life wasn’t reset. Besides that good service.

Dec 16, 2024 -

Academy CDJR responded

Thank you for your feedback, and we’re glad to hear you had a positive experience overall. However, we apologize for the oversight regarding your tire inflation and the oil life reset. These are important parts of our service, and we’ll ensure our team is more thorough in the future. We appreciate your business and would love the opportunity to make it right next time. Thank you again for bringing this to our attention!

November 27, 2024

Easy to deal with. Prompt response to service request. Quick turnaround. Friendly people who take your needs seriously. More

by gabrieldrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haley Rinehart
Dec 03, 2024 -

Academy CDJR responded

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

November 25, 2024

Great service and very well taken care of. great quality of work as well thank you jordan for your help More

by dylan hill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josue (JP) Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Academy CDJR responded

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

November 25, 2024

Very nice and easy to deal with. Everyone was very helpful and the service was done quickly More

by kbdrury
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Rinehart
Dec 03, 2024 -

Academy CDJR responded

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

November 22, 2024

I have always had a great experience at Academy. They are quick to respond, quick to schedule, and always quick to service. It's always a pleasant experience, beginning to end. They take care of the More

by brittnijohnson16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Rinehart
Dec 03, 2024 -

Academy CDJR responded

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

November 21, 2024

My service appointment was quick and Haley greeted me with a smile up one arrival she’s great!!! More

by eldridgetameika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marquis "Q" Singleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodrigo Gomez, Haley Rinehart
Dec 03, 2024 -

Academy CDJR responded

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

November 21, 2024

Car was dropped off for a detail, oil change, tire rotation and faulty seat check. Tires were not rotated, confirmed by the spare tire still on the front drivers side. No detail was done- there is s More

by connolly7508
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Academy CDJR responded

Thank you for your feedback, and we apologize for the issues you experienced with your service. It’s clear that we did not meet your expectations, and we’re truly sorry for the oversight on the tire rotation, the detailing, and the seat condition. We understand the frustration of making a long drive only to find these issues unresolved. We’ll be reviewing this with our team to ensure better attention to detail moving forward. If you’d like, please contact us directly so we can make things right and address the concerns with your seat and other services. We appreciate your patience and hope to regain your trust.

November 20, 2024

Hwithelpful to my family with our car issue so we had a usable vehicle to use More

by law80
Workmanship
Recommend Dealer
Yes
Employees Worked With
Matthew Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Academy CDJR responded

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

November 19, 2024

Every employee I dealt with. Or talked to. Was really friendly and helpful. I would recommend the dealership to anyone that ask for advice on looking for a dealership. More

by butchb71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Evans, Haley Rinehart
Dec 03, 2024 -

Academy CDJR responded

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

November 19, 2024

Very Helpful and quick to get my engine replaced. Hailey, KC,and Wiliam were extremely helpful to get me going as I broke down 1200 miles from home. More

by driver1814
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : KC, Haley Rinehart
Dec 03, 2024 -

Academy CDJR responded

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

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