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Academy CDJR - Service Center

Tipton, IN

4.4
294 Reviews
Call Service Center (765) 415-4101

294 Reviews of Academy CDJR - Service Center

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April 02, 2025

Jordan and Academy CDJR were awesome to work with. They were very professional and the service for our Jeep were taken care of with thoroughness and quite frankly swiftness. We really appreciate Acade More

by no20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2025 -

Academy CDJR responded

Thank you so much for the wonderful review! We're thrilled to hear that you had a great experience working with Jordan and the Academy CDJR team. We always strive to provide professional and efficient service, so it’s great to know that we hit the mark with your Jeep service. We truly appreciate your kind words and look forward to serving you again in the future!

April 02, 2025

Quick and pleasant experience. The staff was friendly and notified me as soon as my Jeep was finished with the oil change. More

by jmjm4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Amburgey
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Apr 03, 2025 -

Academy CDJR responded

Thank you for taking the time to share your experience! We're so glad to hear that your visit was quick and pleasant, and that our team kept you informed throughout the process. It's always great to know that you had a positive interaction with our friendly staff. We look forward to serving you again for any future needs!

March 30, 2025

Service crew kept us updated on where vehicle was in the queue and answered any questions we had. More

by Jay1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Amburgey
Report | Print
Apr 03, 2025 -

Academy CDJR responded

Thank you for the great feedback! We're glad to hear that our service crew kept you informed and answered all of your questions. We strive to make every experience as transparent and smooth as possible, and it's wonderful to know we achieved that for you. We appreciate your trust and look forward to helping you again in the future!

March 29, 2025

The service seems to have gone downhill at this dealership. They don't wash your car anymore. There used to be snacks and drinks while you wait they had water. They did a oil change and tire rotati More

by jfemerick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jordan Amburgey
Report | Print
Apr 03, 2025 -

Academy CDJR responded

I'm really sorry to hear that your recent experience didn’t meet the high standards we strive for. We truly value your feedback and appreciate you bringing these concerns to our attention. We will take this seriously and work on addressing these issues. If you'd like to discuss this further or give us another chance to make it right, please don’t hesitate to reach out. Your satisfaction is important to us, and we want to improve moving forward. Kim Bush, VP of Fixed Ops kim.bush@drivechariot.com

March 28, 2025

Best gentleman in svc I have health with will always go back thanks again guys More

by BUSHSTER7
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Amburgey
Report | Print
Apr 03, 2025 -

Academy CDJR responded

Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with our service team. It means a lot to us that you felt well taken care of. We look forward to welcoming you back anytime you need us. Thanks again!

March 28, 2025

After having and incident with my car while have an oil change… Matthew was very polite and direct with the plan to fix the damage to my car. The real hero here is Jordon. He made my trip back to the deal More

by lil.deb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I’m not sure which Jordon! The Jordan I worked with was at the service desk next to the Lobby. , Jordan Amburgey
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Apr 03, 2025 -

Academy CDJR responded

Thank you so much for sharing your experience! We’re so glad to hear that Matthew was able to provide clear communication, and that Jordan went above and beyond to ensure your visit was pleasant and hassle-free. It’s great to know that he kept you updated and made sure everything was taken care of, including a courtesy car. We truly appreciate your kind words, and we'll be sure to pass them along to Jordan and the team. Thank you for trusting us, and we’re here for anything you need in the future!

March 27, 2025

nice and clean dealership and the staff is very friendly and they try to give you the best experience More

by cynthialou13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Russell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 03, 2025 -

Academy CDJR responded

Thank you for your kind words! We’re so glad to hear that you had a positive experience at our dealership. We take pride in maintaining a clean environment and providing friendly, helpful service. It’s great to know that our team made your visit a memorable one. We look forward to welcoming you back soon!

March 27, 2025

Service was as discussed. Updates were provided during the wait. Waiting was very, very clean. More

by schandler1994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 03, 2025 -

Academy CDJR responded

Thank you for sharing your experience! We’re happy to hear that the service was exactly as discussed and that you received timely updates during your wait. We also take pride in maintaining a clean and comfortable waiting area, so we’re glad that stood out to you. We look forward to serving you again in the future!

March 27, 2025

The employees at this dealership have great customer service skills and they are very friendly. More

by nbrigham28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 03, 2025 -

Academy CDJR responded

Thank you for your wonderful feedback! We’re so glad to hear that our team made such a positive impression with their customer service and friendliness. We truly appreciate your kind words and look forward to continuing to provide you with excellent service in the future!

March 26, 2025

The people were easy to work with. Very kind and professional. Understood my needs and took good care of me. More

by qshepherd4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Amburgey
Report | Print
Apr 03, 2025 -

Academy CDJR responded

Thank you for your great feedback! We're so glad to hear that our team was easy to work with, kind, and professional. We always strive to understand our customers' needs and provide the best care possible, so it’s wonderful to know we succeeded. We appreciate you choosing us and look forward to helping you again in the future!

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