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Academy CDJR - Service Center

Tipton, IN

4.4
290 Reviews
Call Service Center (765) 415-4101

290 Reviews of Academy CDJR - Service Center

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March 23, 2025

Every time I visit this dealership I am greeted on a way that makes me feel valued. More

by Bill Reagan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Amburgey
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Apr 03, 2025 -

Academy CDJR responded

Thank you for your kind words! We're so happy to hear that every visit leaves you feeling valued and appreciated. Providing excellent customer service is a top priority for us, and it's great to know we’ve been able to consistently deliver that experience for you. We look forward to welcoming you back soon!

March 22, 2025

I Appreciated the ease to schedule my appointment. The service advisor was prompt with his responses. More

by hollandca12
Recommend Dealer
Yes
Employees Worked With
Jordan Amburgey, Jordan Amburgey
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Apr 03, 2025 -

Academy CDJR responded

Thank you for your feedback! We’re so glad to hear that scheduling your appointment was easy and that your service advisor was prompt in responding to you. We strive to make the entire process as smooth and efficient as possible, and it’s great to know we achieved that for you. We look forward to helping you again in the future!

March 22, 2025

Brought in truck for service and I feel you are over charging just to see why out check engine light was on. I can go to AutoZone and they check for free. Little ridiculous we pay for oil and can’t even More

by dmorris651972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Amburgey
Report | Print
Apr 03, 2025 -

Academy CDJR responded

Thank you for sharing your concerns, and I apologize for the frustration you’ve experienced. We understand that paying for a diagnostic check can feel unnecessary, especially when services like that are available elsewhere for free. We strive to be transparent with our pricing, and I can see how this situation may have been disappointing. Your feedback is valuable, and we will look into ways to improve our service offerings and pricing. Please don’t hesitate to reach out if you have any further questions or would like us to review the details of your visit. We appreciate your input and hope to serve you better next time.

March 22, 2025

Got my jeep in and out the same day and got my car play working again! More

by no20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 03, 2025 -

Academy CDJR responded

That's awesome to hear! We're so glad we could get your Jeep in and out the same day, and even better that we got your car play working again! If you ever need anything else, don't hesitate to reach out. We’re always here to help!

March 22, 2025

Had an odd memo on the dash said see dealer so I did and they were able to figure it out and got it fixed within a couple of days. More

by benyorkcabinets
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Amburgey
Report | Print
Apr 03, 2025 -

Academy CDJR responded

Thank you for sharing your experience! We’re glad to hear that our team was able to quickly diagnose and fix the issue with your vehicle. It’s always our goal to resolve concerns as efficiently as possible, and we’re happy we could get it taken care of for you. If you need anything else, don’t hesitate to reach out!

March 22, 2025

This is a really nice dealership and the oil change package is a great deal. More

by Lmdlmd11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Amburgey
Report | Print
Apr 03, 2025 -

Academy CDJR responded

Thank you for your kind words! We're so glad to hear that you had a positive experience at our dealership and that you found our oil change package to be a great deal. We appreciate your feedback and look forward to serving you again in the future!

March 22, 2025

Sold us a lemon and then tried to cover it up until we were over mileage More

by hill1321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam Arredondo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Nelson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Miranda Armstrong
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Amburgey
Report | Print
Apr 09, 2025 -

Academy CDJR responded

Please reach out to our General Manager, Adam Arredondo regarding this situation. His email is adam.arredondo@drivechariot.com or you can reach him at 765-415-4101.

March 22, 2025

They are very helpful and polite people, always want to take care of you with Professionalism manners!! Truly appreciate the way they treat us every single time!! More

by rogergmisterg914
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Murphy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Marquis "Q" Singleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Russell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 03, 2025 -

Academy CDJR responded

Thank you so much for your wonderful feedback! We’re thrilled to hear that our team consistently provides you with helpful, polite, and professional service. We truly appreciate your kind words and are grateful for your trust in us. It's always a pleasure to take care of you, and we look forward to continuing to provide excellent service every time you visit!

March 22, 2025

This service department has helped me each time I have needed it with my jeep asap and I really appreciate that. More

by Jeremy.sizelove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Amburgey
Report | Print
Apr 03, 2025 -

Academy CDJR responded

Thank you so much for your kind words! We're thrilled to hear that our service department has been there for you whenever you needed help with your Jeep. Providing quick and reliable service is important to us, and we truly appreciate your trust. We’re always here for you whenever you need us again!

March 18, 2025

I was very pleasantly surprised how fast l was able to get an appointment to get my vehicle repaired. A newer dealership they took great care of my van and were driving in no time. More

by cbaker9152
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Amburgey
Report | Print
Apr 03, 2025 -

Academy CDJR responded

Thank you for your great feedback! We're so glad to hear that you were pleasantly surprised by how quickly we were able to schedule your appointment and get your van repaired. We take pride in providing efficient and quality service, and it’s wonderful to know we could get you back on the road in no time. We appreciate your trust and look forward to helping you again in the future!

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