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Acura Of Pembroke Pines

Pembroke Pines, FL

4.7
10,094 Reviews
Welcome to Acura of Pembroke Pines! We are located at 15601 Pines Boulevard in Pembroke Pines, FL and we invite you to stop by and enjoy our newly renovated facilities. While shopping for your new or used Acura, or bringing your Acura in for service, enjoy complimentary wi-fi and coffee while you relax in our lounge and cafe or let the kids hang out in our children's play area while shopping for your new or used Acura near Miami, Fort Lauderdale, & Pompano Beach, Florida. We have been ranked the number one volume New Acura store in the South East United States for the last 7 years in a row!* We're able to do this by providing South Florida shoppers with excellent customer service and a relaxed car buying experience.
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15601 Pines Blvd

Pembroke Pines, FL

33027

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Showing 10,094 reviews

July 11, 2021

Sal the dealer guys was excellent in explaining everything about the car were interested I can’t thank him enjoy he knows his job god bless More

by ladysexyone
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Seyman
Jul 13, 2021 -

Acura Of Pembroke Pines responded

We're so happy Sal could take great care of you! Thanks for visiting us at Acura of Pembroke Pines!

July 11, 2021

Great, friendly service. Just need to speed up the process a bit. Andrew was wonderful. He’s has great knowledge of the products and all their features. More

by BECCA102381
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Camilo Torregroza, Andres Perez
Jul 13, 2021 -

Acura Of Pembroke Pines responded

Thanks for visiting us at Acura of Pembroke Pines, we appreciate your feedback and hope to work with you again in the future.

July 11, 2021

Great customer service experience. Everything was explained and carried out satisfactory. No problems noted. Service was complete in a timely manner. Everything was done well. More

by CARAMELNSWEET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neville Braganza
Jul 12, 2021 -

Acura Of Pembroke Pines responded

Thank you for choosing Acura of Pembroke Pines, we appreciate your positive feedback!

July 11, 2021

Great experience as always, upfront full transparency with no hidden cost. I will continue to recommend Acura of Pembroke Pines to all my friends and family More

by PEDRO_SARDINAS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Gomez
Jul 13, 2021 -

Acura Of Pembroke Pines responded

This is a fantastic review! Thanks from the entire team at Acura of Pembroke Pines!

July 11, 2021

Worst car dealer I've ever dealt with. Once you sign the agreement you will get absolutely no customer service, no callbacks, no questions answered, and they will lie to your face. They actually sent my t More

by CHEFLEN18
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Ticker
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dino Liebro, Camilo Torregroza, Stevan Dyer, Theressa Perrier
Aug 05, 2021 -

Acura Of Pembroke Pines responded

We're disappointed to read this review and understand your frustration. Rest assured that we take customer feedback seriously and use this information to improve the experience for the future. I encourage you to reach out to me at your earliest convenience to discuss this in more detail and find a resolution. Thank you, Larry Schlossberg - General Manager - lschlossberg@czag.net

Aug 05, 2021 -

CHEFLEN18 responded

I did give you a chance to resolve this, and your response was "all sales are final, we will not undo the deal". You were adamant about that. Well now you want to undo the deal. For ge same reason that i pleaded with you to do. Because you sold me a car with a vin number that is not legit. You refuse to make me whole.

July 11, 2021

Quick, professional. I was very satisfied. The vehicle was washed after the service had been performed. Vey clean and comfortable customer waiting area. Nice staff. More

by GREGGUTMAN9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Acura Of Pembroke Pines responded

This is a fantastic review! Thanks from the entire team at Acura of Pembroke Pines!

July 10, 2021

We were provided with customer service that was fast and friendly. Our questions were answered and I received a follow-up call the next day. More

by SHAPOWERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Acura Of Pembroke Pines responded

Our team will be so glad to hear they've made this a five-star experience for you! Thank you! - Acura of Pembroke Pines

July 10, 2021

Great service in a timely manner. First time at Acura. Frank made sure everything was complete on return of the vehicle. Love my Acura and service. More

by edb0523
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Penzo
Jul 12, 2021 -

Acura Of Pembroke Pines responded

Frank will be delighted to hear they've provided five-star care! Thank you from all your friends at Acura of Pembroke Pines! We look forward to seeing you at your next appointment!

July 10, 2021

Frank was excellent. He got me in and out. He went the extra mile and pulled up a previous receipt that I needed for my insurance claim. More

by GOTKING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank
Jul 12, 2021 -

Acura Of Pembroke Pines responded

Frank will be so happy to hear they've provided five-star care to you this time! We look forward to seeing you the next time! - Acura of Pembroke Pines

July 10, 2021

Great service. Made everything easy. Didn’t have to worry about anything. Price was good. Service was done correctly. Good to go. Great experience overall. More

by DEVINVISCOMI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank
Jul 12, 2021 -

Acura Of Pembroke Pines responded

Thank you for the positive feedback about your recent visit to Acura of Pembroke Pines, Devin!

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