Acura of Boston

DUMITRU MOISEI is the salesperson who instantly turned my opinion of Bernardi from an unpleasant experience into a superior experience. His knowledge, attention to detail, listening skills and suggestions we opinion of Bernardi from an unpleasant experience into a superior experience. His knowledge, attention to detail, listening skills and suggestions were spot on. He was engaging from the moment I walked in the door and his enthusiasm to meet my needs was entirely genuine--he never tried to shoehorn me into a purchase but very specifically pointed out all the options each car model posessed and which ones I might find practical, pleasurable and to my advantage. His relationship with Perry Wong, the manager, was very trustworthy and I felt that Dumitru was my advocate when it came time to negotiate the price. The pocess was cordial, smooth, and entirely satisfying. For me, buying the car was the end of the process, but for Dumitru it was just the beginning. He next orchestrated the entire business transaction and made certain all the arrangements for the registration, plate transfer, insurance and title were expedited properly. Nor did his attention to detail stop there. Once I returned to pick up the car he transferred the plates, magically transferred my neighborhood parking sticker, and walked me through the very detailed and complex navigation and hands free technology which is a major feature in a TL S Type. Once I pulled off the lot and arrived home I realized that not only did I purchase the car I desired, but that I purchased it from a person who left no stone unturned in an effort to make the purchase as pleasant as the product. Then today he called to check up on my effort to manage the navigation system and when I said I needed a bit more instruction he set up a time for me and I came in and he walked me through it step by step for a second time. I never once felt I was imposing on his time and instead I again left feeling as if he took pleasure in meeting my needs. More

I would definately recommend Bernardi Acura of Boston. I would definately recommend Bernardi Acura of Boston. All the negotiations and details were worked out through email. Phil and his team were alwa I would definately recommend Bernardi Acura of Boston. All the negotiations and details were worked out through email. Phil and his team were always quick to respond with useful information. Pick up and paperwork went very smoothly, everyone was helpful. More

Overall: Good buying experience for a certified pre-owned car. Dumitru was very friendly and made sure to answer of all my questions. He let me drive the conversation instead of wasting my time pointing ou car. Dumitru was very friendly and made sure to answer of all my questions. He let me drive the conversation instead of wasting my time pointing out features is was already familiar with. I would feel good about sending a friend to this dealership. Price: Extremely competitive for dealership pricing. Less markup over wholesale prices than I was typically seeing elsewhere. Financing: I found the process much more honest than a previous attempt at buying a car at another location. I have excellent credit and at another dealership was told that all I qualify for is 6.9% financing from the dealer (and this was a big brand dealer) whereas at this Acura dealer I got the interest rate that was more online with my risk profile. Just a word of buying advice though, you should always go into a dealership with a preapprived rate from an outside lender so you have something to compare to. Delivery: The pickup process was great. Dumitru made the effort to fix up as best as possible any minor blemishes that I requested. Was it perfect? No, but it was pretty close and as good as one could expect without buying a new car. Follow-up: Dumitru called a few days later to make sure all was going well and when I had an issue with one of my key fobs I came in and he fixed it right away. More

I highly recommend this dealership to anyone interested in the Acura brand. I was a prior customer to Acura of Peabody and this dealership was a lot more welcoming. I received a good price on my new leas in the Acura brand. I was a prior customer to Acura of Peabody and this dealership was a lot more welcoming. I received a good price on my new lease and they seemed to be very honest and straightforward. I strongly urge new customers to seek help from Dumitru Moisei as he was very helpful with the purchase of my car. More

Dumitru Moisei (with support from Perry Wong) provided the most positive car purchase experience I have had over the last 25 years. He was very knowledgeable about the product (I bought a TL SH-AWD), exc the most positive car purchase experience I have had over the last 25 years. He was very knowledgeable about the product (I bought a TL SH-AWD), exceedingly polite and good natured, and most importantly he listened. Rather than just tell us what he wanted us to know, he listened carefully to our questions about the car and its features and gave us very clear responses without pressuring us. He has followed up with us several times since purchasing the car just to check in and we are very comfortable. We will certainly go back and speak with them again for our next car purchase. More

We have purchased our third vehicle from Acura of Boston. The sales staff Perry wong and Dimitru Mosei were very courteous, extremly knowledgeable and friendly to talk with. Dumitru call us latter after pick The sales staff Perry wong and Dimitru Mosei were very courteous, extremly knowledgeable and friendly to talk with. Dumitru call us latter after picked up the vehicle to see if we were have any problems with the electronics, he told us if we needed help to call him. The service on our two previous acura vehicle has been excellant. More

service are excellent and efficient. He's very patient to explain the function of the car. my purchase was a last minutes decision and Dimutri and the manager able to quote me a decent price and I did not ev explain the function of the car. my purchase was a last minutes decision and Dimutri and the manager able to quote me a decent price and I did not even went to another dealer to compare price. Highly recommend to my friend before they shop another dealer. Also, this is my second car i bought from this same location/ dealer. More

We came in to look at Acura because we needed a new car and we were shopping around. We came to Acura because our daughter has a Honda Civic and we all really like that car. It runs well and is very reliab and we were shopping around. We came to Acura because our daughter has a Honda Civic and we all really like that car. It runs well and is very reliable. We wanted to see what the upgraded version of Honda was like. Our salesman was Dumitru Moisei. He was very knowledgeable and informative. We test drove the TL-SH AWD.We liked the feel of the car and all the technology that is in it. We decided to buy it. When the car came in Dumitru spent several hours with us to make sure we knew how to operate all the features of the car and answer all of our questions. In the last week since we picked the car up, Dumitru has called us several times to see if we have any questions or are having any difficulties figuring out all the technical aspects of the car. So far - so good. We are really enjoying the car. More

We came in to look at Acura because we needed a new car and we were shopping around. We came to Acura because our daughter has a Honda Civic and we all really like that car. It runs well and is very reliab and we were shopping around. We came to Acura because our daughter has a Honda Civic and we all really like that car. It runs well and is very reliable. We wanted to see what the upgraded version of Honda was like. Our salesman was Dumitru Moisei. He was very knowledgeable and informative. We test drove the TL-SH AWD.We liked the feel of the car and all the technology that is in it. We decided to buy it. When the car came in Dumitru spent several hours with us to make sure we knew how to operate all the features of the car and answer all of our questions. In the last week since we picked the car up, Dumitru has called us several times to see if we have any questions or are having any difficulties figuring out all the technical aspects of the car. So far - so good. We are really enjoying the car. More

I almost bought an Acura TSX 2010 4cl w/ Tech package, though for personal reasons didn't go through with it. However, even though my sale wasn't completed, I see the need to mention the sales person I i though for personal reasons didn't go through with it. However, even though my sale wasn't completed, I see the need to mention the sales person I interacted with. Dumitru was extremely helpful with my purchasing decision and made the whole experience of buying a luxury sedan a very pleasant one. He was extremely concerned about my decision, whether it had to do with Acura or not, and always gave a very honest opinion about any question I had. My experience was so good that I didn't even care going to any other Acura dealership in my vicinity. He made it feel like the car was mine even before the purchase, and never once did I get the feeling that I was being ripped off, or that money was the biggest driving force for him. Customer satisfaction seemed of prime importance and I was always kept at ease. Some dealers first ask you your budget, but here I was shown all the cars, asked what I wanted and showed all the features. I did my homework later, and it turned out that it was the best price that Acura of Boston was giving me, with hardly any hassle of haggling, which is unlike the "dealer" concept as all of you know. My sales rep followed up the right amount and was always available to answer any question over the phone or via email. I will definitely be going back there the second I need an Acura. More