Read Reviews Acura of Denville

Acura of Denville

Acura of Denville

3109 State Route 10
Denville, New Jersey 07834


Sales: (888) 839-0190
Service: (888) 264-9977
Parts: (888) 269-3414

Manufacturer: Acura

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  • Customer Service:

    4.8
  • Quality of Work:

    4.8
  • Friendliness:

    4.8
  • Overall Experience:

    4.8
  • Pricing:

    4.7

24-Month Rating

based on 195 reviews

4.8

4.8 out of 5

245 lifetime reviews

Acura of Denville

Most Reviewed Employees

    Employees have not yet been listed by this dealership.

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Certified: Acura of Denville

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Acura of Denville has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Acura of Denville

Acura of Denville lives by a very simple motto. “Customer first, foremost, always."

This has been our mission statement since we opened our doors when the Acura brand was introduced. Over 20 years later we still live by this every day. Our team is eager to be your Acura retailer of choice and will do so with unparalleled customer service, in a pressure-free environment unlike any of our nearby competitors. If you are looking for the ultimate Acura ownership experience in NJ, there is only one choice. Become part of the Acura of Denville family today!

Acura of Denville is part of the Autosport Automotive Group, one of New Jersey's premier auto groups.

Our Location

Sales/Showroom

Monday: 8:30 AM - 8:00 PM

Tuesday: 8:30 AM - 8:00 PM

Wednesday: 8:30 AM - 8:00 PM

Thursday: 8:30 AM - 8:00 PM

Friday: 8:30 AM - 6:00 PM

Saturday: 9:00 AM - 5:00 PM

Sunday: Closed


Service

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 1:00 PM

Sunday: Closed


Parts

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 1:00 PM

Sunday: Closed


Our Amenities

After Hours Drop-Off Free Drinks
Automated Car Wash Free Loaner Cars
Cable TV Free WiFi
Customer Lounge Area Parts Store
Free Coffee

marqui777
5/19/2013 5:25:29 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Steve Victor
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Acura of Denville:

I visited 3 other dealerships in the same area on the same day while doing my new vehicle research and I can say without a doubt that Mr. Victor at Acura of Denville gave me the best shopping experience. I never felt pressured or bullied and the overall smoothness of the sale was unlike anything I have ever experienced at any other dealership I have ever been through. I really appreceate the kindness shown to me and the ease of the enitre car buying experience provided to me by Mr. Victor. Thank You!!!
Cindy Reilly

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plwall
5/18/2013 9:43:59 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Steve Vicor
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Acura of Denville:

Our lease was coming up on an Nissan and it was time to look for a new vehicle. Family members have had great experience with Acura in the past so we decided to see what was available. We came in only to look but ended up buying a car. Steve was pleasant, direct and honest. It was not a hard sell. We had walked out of a different dealership the week before because of the negotiation games they were playing. The car an Acura TSX speaks for itself. I would definitely recommend Steve and the dealership.

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AcuraLove
5/13/2013 7:45:59 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mike Ziobro
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Acura of Denville:

Mike Ziobro was exceptionally professional and helpful. He was amiable, polite and patient. He went out of his way to give us the lowest fair price possible. Mike was attentive and very knowledgeable about the vehicle. We did not feel pushed or pressured into anything. My wife and I couldn't have asked for a better, more relaxed and enjoyable buying experience. Mike Ziobro was a pleasure to work with. We would definitely recommend him and this dealership to anyone who wants to buy a car.
~ Marina & Oleg

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pabbryan
5/10/2013 7:37:17 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mike Ziobro
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Acura of Denville:

I wasn't planning on buying a new car though after speaking with the salesman I was convinced now was a great time to buy and it was. Im very happy with the purchase and hold this dealership in high regards.

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Preubens
5/7/2013 7:42:09 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Steve Victor and others on the floor
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    3
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.4

My Review Of Acura of Denville:

Steve Victor is terrific. bright, amiable, very good and patient at explaining details to us. No pressure to buy whatsoever and he went out of his way once we decided what we wanted (a rare Acura station wagon), to secure one in the best color choice available from a dealer in Westchester. And he put effort into lowering the price as much as possible.

couldn't ask for a better experience in buying a car, and feeling informed about it, and I would definitely go back.

The reason I didn't put "5" for friendliness, above, is that until we met with Steve, it felt like the other salespeople were indifferent. In fact, I thought of leaving. Thank goodness we didn't.

Steve's friendliness is OUTSTANDING, on the other hand. Look for him if you can, if going there.

We asked about trading in our old car, an old but low-mileage car in excellent shape. We felt the price offered was low and are trying to sell it on our own. This is why I put a "good" rating (4) on the price above. I don't believe the trade-in price was up to Steve.

But as far as the price for the Acura we bought I would put a "5"

RATING for STEVE is definitely a "5"!!

Sorry not to be able to rate the overall dealership the same, but still an excellent place I'd recommend to anyone.

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MCD1317
5/7/2013 11:36:19 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Frankie Florey
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Acura of Denville:

I needed to purchase a new car and went to the dealership with a very specific car in mind. I was greeted right away by Frankie who was friendly and ready to help. He showed me the exact car I was looking for, let me take it for a test drive and answered all my questions. Over the years I have bought several cars and I can honestly say I usually dread the experience because it's usually a very long back and forth process with pushy sales associates who always have to "talk to their managers" and never meet your price only for me to end up leaving with a call back a week later saying they will "accept my price". Buying a car is usually a big game and a hassle that I try to avoid. This experience with completly opposite of any of the ones I have experienced in the past. Frankie didn't play the game. He was honest and forthcoming and not pushy. He offered me a very fair price for the car I traded in and when I declined the extended warranity I only had to say no to him once and that was it. He made the overall experince relaxing and enjoyable, and it was a pleaseure to work with him. I would recommend him to anyone who wants to buy a car.

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caretsky
5/5/2013 1:01:55 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Steve Victor
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Acura of Denville:

We are very pleased with our beautiful new Acura RDX, and extremely pleased with the person who sold it to us, Steve Victor. My husband and I were in the market for a new SUV and over the span of a month or so we went to a number of dealerships just to look. We looked at Volvos, BMWs, Lexus, Mercedes Benz, Jeeps, etc., but nothing really grabbed us. On the way to a movie on a Saturday night, I suggested that we stop at Acura of Denville. It was just a few minutes before the dealership closed, but we were just looking and had no intention of speaking to a salesperson. I approached the showroom and Steve Victor met me at the door. The dealership was closing, but he invited me in. He motioned for my husband to come in and asked if we wanted to go out for a test drive; we said okay. Before we left, Steve gave us very competitive pricing for both the 2013 and 2014 models and said he would call me on Monday. When he called he was very polite, not at all condescending, and we came to a fair price that my husband was very pleased with. We told him we wanted the Black Acura with parchment interior. We arranged to finalize the sale and pick up the car on the last day of April, which was also the last day of a special promotion they were having. At the last minute, I changed my mind about the color. I went out to the dealership and Steve walked me around and showed me the color choices on the lot. He also searched the internet to find other color combinations that he could have transferred over from other dealerships, even though with a transfer Acura of Denville could not have made the sale before the end of the month. But Steve Victor is more concerned about pleasing his customers. In the end we picked up our new White Acura at the end of the day (from the lot) and he went over all the features of the car, including setting up the bluetooth for our cell phones. My husband and I could not be happier with our experience with Steve Victor and Acura of Denville... and we love our new Acura RDX!

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pdbuyer
5/3/2013 1:48:45 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: No
Employee(s) Dealt With:
Steve Victor
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Acura of Denville:

Steve was a pleasure to deal with, he is experienced and I found him to be very easy to work with. The experience was much better than I have had at any other car purchase.

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tomgibbo821
5/1/2013 3:16:35 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Steve Victor
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Acura of Denville:

This is my fourth Acura from Acura of Denville ... Always a positive, low pressure experience. Steve Victor is a true pro - If you're thinking of buying or leasing any vehicle - make sure you visit this location ... You will not be disappointed

Tom Gibbons

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IgorNY
4/28/2013 12:30:01 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Peter Spiro
Mike Fazio
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Acura of Denville:

I went through 4 Acura dealerships before getting to Acura of Denville and I truly regret the time that I wasted at the other 4. I traveled from Staten Island, NY to Denville thinking that this is just another average dealership in a line of many. But, I was SO WRONG.

At Acura of Denville I had an incredible car-buying experience and let me say this is not my first time buying or leasing a brand-new vehicle. This was by far my best overall experience. In my mind, this is exactly how the car business should be operated. I was fortunate enough to meet Peter Spiro. He was very attentive and very knowledgeable about the vehicle. I did not feel pushed or manipulated into anything. I got an amazing deal on both, my new vehicle and trade-in. It felt that Peter would go an extra mile to insure a total customer satisfaction and I wasn’t an easy customer with my trade-in and many accessories I was planning to purchase.
I could say exactly the same thing about Michael Fazio, the Business Manager. He was very attentive to detail, informative and upfront.

I would definitely recommend this dealership and Peter in particular as a sales person to anyone.
I have purchased many cars from many dealers and I had the best experience at the Acura of Denville. Everyone gave me exceptional service, from the Salesperson to the business manager, and service department. Everyone was very friendly, helpful, and they made my buying experience very smooth. Acura of Denville won me as a customer.

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