Acura of Huntington
Huntington, NY
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766 Reviews of Acura of Huntington
BUYERS BE AWARE! !***This dealership is a complete nightmare and clearly doesn’t care to sell defected cars to customers. I have been experiencing some issues with my !***This dealership is a complete nightmare and clearly doesn’t care to sell defected cars to customers. I have been experiencing some issues with my 2020 Acura RDX that have been quite frustrating. Shortly after purchasing the vehicle, I discovered that the brakes had a defect just a month prior to my purchase. Despite the dealership's assurances that the issue had been resolved, I have continued to experience problems with the brakes. Additionally, the moonroof on my Acura RDX has been making cracking sounds, which have also been identified as a known issue in place. This has been an ongoing annoyance during my drives, and despite attempts to address the problem with the dealership, the issue persists. Even after I took it to get fully replaced within 30 days of purchase, which Is quite ridiculous that I had to take it to get replaced to begin with. Furthermore, the speakers in the car have been producing a cracking sound and occasional static, affecting the quality of my audio experience. While the dealership has attempted to repair the speakers under warranty, the problem seems to reoccur shortly after each service visit. I’ve been to the service department about 4 times since I purchased the car mid February. I have made several attempts to reach out to the dealership manager Joseph Matajy to address these issues, but unfortunately, I have not been able to connect with him and the one time I was finally able to speak to him the only solution offered was me trading in the vehicle that I literally just purchased from them at a trade in value that’ll put me at a loss. can’t help to feel like I’m getting scammed at this point. Overall, while I appreciate the features and performance of the Acura RDX, the recurring issues with the brakes, moonroof, and speakers have been very disappointing. This is still an ongoing issue and I hope that the dealership can provide a lasting solution to my problem, I live about an hour and a half drive from this dealership and the only reason why I went to them was because I relied on all the good reviews, it is sad to say that for me this has been the worst experience I’ve had purchasing a vehicle. More
This is what all dealership experiences should be modeled after! From the initial phone call the night before my arrival I knew I found the right place (not an easy task these days). Polite, knowledgeable s after! From the initial phone call the night before my arrival I knew I found the right place (not an easy task these days). Polite, knowledgeable staff that gave me 5 star service from beginning to end. No issues whatsoever! The car is awesome and the entire buying experience was a pleasure. I’m 52 years old and have purchased at least a dozen cars in my life and this tops them all. Thanks to Kai, Rhandal and the rest of the staff for making this as easy as “picking up a pizza”. More
Kai and Joe were so amazing helping me find the perfect color car when my original wasn’t available. They both took the time to explain the whole process very clearly and thoroughly and were such a pleasur color car when my original wasn’t available. They both took the time to explain the whole process very clearly and thoroughly and were such a pleasure to deal with. Everyone at the dealership was incredibly friendly so I highly recommend them and will absolutely be back when my lease is up. More
Came in looking for an integra lease and Kai was a huge help. Got me an amazing deal and helped me get everything I wanted added onto the car while we got paperwork done. Anneliese in financing was also su help. Got me an amazing deal and helped me get everything I wanted added onto the car while we got paperwork done. Anneliese in financing was also super sweet and a pleasure to deal with. More
Best car leasing experience of my life! Kai was incredible and made the process so easy and simple. Essentially he ruined any chance of me going to any other car dealership in the future Kai was incredible and made the process so easy and simple. Essentially he ruined any chance of me going to any other car dealership in the future :) More
I went on Saturday to purchase my Acura. I had such a nice and comfortable experience. Kai Anderson was very patient and very helpful with my purchase. Kai is one of the best to work with o I had such a nice and comfortable experience. Kai Anderson was very patient and very helpful with my purchase. Kai is one of the best to work with on buying your car he’s great! More
So dam glad I went here and not paragon Acura in Queens. Dan was top notch consumer service and much more. I drove 1hour to go here and was so glad I did. Dan was top notch consumer service and much more. I drove 1hour to go here and was so glad I did. More
I was looking for a reliable yet luxurious vehicle for my wife. I found just that at Acura of Huntington. The only thing better than the car, was my overall customer experience. My sales rep Tim Mahadeo w wife. I found just that at Acura of Huntington. The only thing better than the car, was my overall customer experience. My sales rep Tim Mahadeo was really a great guy. He showed genuine interest about what I was looking for and why. He gave great insight and always highlighted the things I wanted to hear about, like safety features. At the end of the process I interacted with the GM Joe Bellavia. Another great guy and really helped answer any questions. Lastly the closing out of getting the car was so easy and seamless. They helped with every step and were patient with any questions I had. As someone who works in the service industry, I truly appreciate the buying experience at Acura of Huntington. -Steve More
Great Dealership. .. Excellent communication and quick turnaround. Kai and team took great care of us in which we walked out with 2 vehicles! .. Excellent communication and quick turnaround. Kai and team took great care of us in which we walked out with 2 vehicles! More