Back

Acura of Salem - Service Center

Salem, OR

4.9
526 Reviews

526 Reviews of Acura of Salem - Service Center

Sort by
August 19, 2025

My wife drives an Acura. I drive an older Honda Accord. I was recently invited to bring my non-Acura to Acura of Salem for servicing. We are new to the area and I figured, "w More

by m.picco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Wheeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2025

Great customer service. Skilled technicians and quick service. Done “right the first time.” Much appreciated. Worth the long drive and overnight stay to have them fulfill More

by tadean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernardo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Wheeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2025

Kevin described the reasoning for recall and performed the inspection efficiently. Great place to do business. More

by randall.bargelt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2025

I always get excellent service whenever I visit and everyone is so nice and friendly. I love Acura of Salem! More

by Bea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2025

This dealership provided excellent service! My car was done quickly and they provided a loaner car for the duration. Kevin found a coupon to help me too! More

by TLJUDD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2025

Great experience getting my 2021 Acura RDX 50,000 Service completed. Kevin Tillet provided a loaner car. The estimate of cost was correct to the penny and no surprises. The people there are friendly and appr More

by chasator
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Wheeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2025

Kevin reassured me everything would be fine and it was! Service was excellent and Mark the driver was super funny. More

by RICH-LUPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Acura of Salem responded

Thank you for choosing Acura of Salem!

April 08, 2025

Great service in Salem. Always kept me up to date with what was happening with my vehicle. More

by tarrantb
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Tillett
Jun 02, 2025 -

Acura of Salem responded

Thank you for choosing Acura of Salem!

April 07, 2025

Kevin went over and beyond servicing my vehicle. An issue had arose with parts order and Kevin took ownership of the issue, found me a loaner and resolved the matter with no negative customer impac More

by briglj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Acura of Salem responded

Thank you for choosing Acura of Salem! We're glad we could serve you.

April 04, 2025

Kevin was very helpful and also gave me a tip on solving another problem I had. Thank you for the Service More

by PANDCWULF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren S
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Acura of Salem responded

Thank you for choosing Acura of Salem!

1
...