Acura of Tempe

My battery went dead at work and I got it jump started. I called Todd and indicated that I needed a new battery and quickly becuase I had an important doctor's appointment I could not miss. I got to the deal called Todd and indicated that I needed a new battery and quickly becuase I had an important doctor's appointment I could not miss. I got to the dealership, he came right out and met me and had my car done in less than 30 minutes. He apologized for not doing a complimentary wash and said, "We owe you one." In fact, I am the one who owes him one! He also mentioned that the person working on my car noticed a slit in my back tire and they put an X on it so I could go back to the place where I purchased my tires. I appreciate the care Acura of Tempe always show and I know my safety is paramount to them. I very much appreciate Todd's willingness to work with me even on such urgent, late notice and I got to my appointment on time. I should mention that a person named Able first answered the phone and took down my information and passed it along to Todd, with whom I usually work, because Todd was with a customer. Obviously, Able followed through on his word and was committed in helping me too. What more can anyone ask of their car dealership? I really appreciate Acura of Tempe! More

Today's visit included an oil change and a new battery. I purchased a battery ~2 years ago and just as the warranty stated, since it failed (in this Arizona heat, no surprise) during the 100% replacement p I purchased a battery ~2 years ago and just as the warranty stated, since it failed (in this Arizona heat, no surprise) during the 100% replacement period that is exactly what Acura of Tempe did. No hesitation. They always stand behind their work and warranties. I did not have an appointment but when all the dash board lights flashed when I started my care this morning I went directly to Acura. Todd Goldhammer, who is absolutely wonderful, ensured I was taken care of while I had a coffee and cookies. When I am in the market for a new car I would buy again from Acura of Tempe and continue to have them service my car. More

Every time I have service performed on my vehicle, I know I will be treated with respect and that my vehicle is getting the best service. They are always punctual and my vehicle is ready when they say it wil I will be treated with respect and that my vehicle is getting the best service. They are always punctual and my vehicle is ready when they say it will be. I am kept informed as to the work that is being performed and what additional work may need to be done before they actually do it. I am very pleased with the level of service and commitment that Acura and Able provide me each and every time I go there. The facility is always clean and professional looking as well. More

I had great service. I took my car in for an oil change and the team also fixed a vent on the driver's side without being asked. I had forgotten to inquire about it when I brought the car in and was pleasa and the team also fixed a vent on the driver's side without being asked. I had forgotten to inquire about it when I brought the car in and was pleasantly surprised that this had been fixed. More

As usual, my favorite dealership experience. Friendly staff, comfortable surroundings and great vehicles to check out. Was able to change appointment time the day before with no problem. Vehicle service staff, comfortable surroundings and great vehicles to check out. Was able to change appointment time the day before with no problem. Vehicle service was completed in a timely manor and the service representative gladly went over programmable features that I had questions about. Thanks! More

It was fine. I may have to bring back because i think it is not fixedBbbbbbbbbbb bbbbbbbbbbbbb bbbbbbbbbbb bbbbbbbbbbbbb njjjjjjjj njjjjjjjj hhhhhhhh njjjjjjjj aaaaaaaaaaaaaaaaaaaaaaaaaaaaaawwwwwwwwwwwwaaaa is not fixedBbbbbbbbbbb bbbbbbbbbbbbb bbbbbbbbbbb bbbbbbbbbbbbb njjjjjjjj njjjjjjjj hhhhhhhh njjjjjjjj aaaaaaaaaaaaaaaaaaaaaaaaaaaaaawwwwwwwwwwwwaaaaaaawwwwwwed. Gggggg. Njjjjjjjj njjjjjjjj ffccccffffff More

The service is excellent as always, Thank you so much Able for you great work. I would defiantly continue using the service an I will recommend this dealership to all my friends nnnnnnnnnnnnnnnnnnnnnn Able for you great work. I would defiantly continue using the service an I will recommend this dealership to all my friends nnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn More

Tempe Acura is the reason I go to a dealership. Todd is a highly knowledgeable service manager that not only knows these vehicles inside and out but he knows me too and anticipates my every need. After ma a highly knowledgeable service manager that not only knows these vehicles inside and out but he knows me too and anticipates my every need. After many years there I have never had one single repair failure - not one. My vehicle is also spotless when it is returned having been washed and vacuumed - at no extra cost of course. And speaking of cost, I just replaced the tires on my MDX and Tempe Acura was only $4.00 more per tire (price I was charged) than Discount Tire Co. Not sure I want to trust Discount Tire with my tire sensors so I was MORE than happy to pay only $4.00 more per tire to have Tempe replace them. Let's talk clean and professional - this Dealership is spotless - very clean, comfortable and accomodating with complimentary beverages and snacks. I always feel special when I am there! And finally, if my vehicle needs to be there for the day Todd / Tempe provides me with a loaner - again, at no cost. So, ask me again why I go to Tempe Acura. More

Todd is very friendly and informative about our recent service. He gave a very accurate estimate of the time to do the alignment and amount it would cost. I arrived 25 minutes before the schedualed time service. He gave a very accurate estimate of the time to do the alignment and amount it would cost. I arrived 25 minutes before the schedualed time due to miscalculation of travel time and he still got the initial paperwork done within 10 minutes. More

Normally, I view having to buy a new car as something like getting a root canal. Most dealerships treat customers like they are idiots. This dealership is the exception; the transaction and various opt like getting a root canal. Most dealerships treat customers like they are idiots. This dealership is the exception; the transaction and various options were discussed rationally and intelligently, with no pressure or escalation to other 'managers' to push getting the deal done at that very moment. Tim was great to work with...follow up was excellent. Joel gave me multiple purchase and lease options and explained the potential benefits of each. Kim got me through the final paperwork in preparation for car delivery in a very pleasant, professional manner. This is our second Acura and second transaction with Acura of Tempe. Both transactions went extremely well. I've got a great relationship with Steve Gonzales, my service advisor. My family and I are well taken care of here, and we will most definitely be back! More