Acura of Wichita - Service Center

Efficiently handled recall issue. Appreciate recomendations regarding routine maintenance due. Will return to Service Department. Appreciate recomendations regarding routine maintenance due. Will return to Service Department. More

Everyone in the service dept was excellent from the service advisor to the mechanics. All my concerns were addressed. service advisor to the mechanics. All my concerns were addressed. More

Great service. Byron was great and helped immediately. Fast service and timely service. No issues Byron was great and helped immediately. Fast service and timely service. No issues More

While their sales department may be top notch, their service department is probably the most helpless/ useless side of this dealership. The Integra that I raved about in my earlier review has since deve service department is probably the most helpless/ useless side of this dealership. The Integra that I raved about in my earlier review has since developed 2 check engine lights with less than 3,000 miles on the odometer and in both instances, their service department has pawned me off the dealership in Overland Park. I cannot in good faith recommend Acura's service department at this dealership nor can I vouch for them to have your best interest at heart. All they care about is the sale of the vehicle, God forbid your new car gets a problem shortly thereafter. Original Review: The folks that work here have set a new standard for dealerships that I don't think can be challenged elsewhere. Brian and his team redefined my entire perception of the dealership experience that has earned my loyalty to Acura as a brand. Brian was always on his A game every step of the way and made the entire buying process stress free and a core memory that I will always cherish. I love my new Integra and I can't wait to see what the future of Acura has in store. More

I had my new Acura washed for free at my home under the new Luxury Experience program. Kenny, who washed my car, paid great attention to details, did a great job and was very friendly. I did not expect t new Luxury Experience program. Kenny, who washed my car, paid great attention to details, did a great job and was very friendly. I did not expect to get this level of service for free. I appreciate this service and will continue to use it. More