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Adams Jeep Of Maryland Inc - Service Center

Aberdeen, MD

4.7
1,266 Reviews

1,266 Reviews of Adams Jeep Of Maryland Inc - Service Center

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October 16, 2023

The vehicle had a damaged axle and top when I took delivery . Dealership has responded to my request for repairs to top. Axle was repaired under warranty I purchased. Dealership dis not respond to m More

by rick@mdtcre.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Loucks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Czawkytko
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2023

Professional service received from Adams. Highly recommended for all car maintenance activities. One of the only dealers that I will visit for help when needed. More

by Mike-Bklyn55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Czawkytko
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2023

Yet again John Loucks has provided exemplary service! Whenever I take my Jeep in for service, I know that John will take care of everything for me and is always in contact with me to make sure I know th More

by ht922
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Loucks
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2023

The entire staff is top notch from top to bottom every time I go in for services. John and Chris are the best. More

by primetimex602
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Loucks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Czawkytko
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2023

Adams Jeep has been the only dealer to be servicing both of my Jeep vehicles since 2010. More

by CARABALLO.ELBERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Loucks
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2023

I wouldn’t take my jeep anywhere else but to see John at Adam’s jeep More

by Earlhedgmon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Loucks
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2023

I took my car into the service center there because I purchased my car from them. The communication was horrible. I had to keep calling to find out anything even after they said they would call me back More

by creeves1022
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Loucks
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Czawkytko
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2023 -

Adams Jeep Of Maryland Inc responded

I am very sorry for your disappointment in our service during your visit. We truly do try to take care of everyone. I am also sorry that we didn't have the Ford Tools to repair your vehicle. That is why we offered to take it to any Ford dealer you wanted to take it to. We are always striving to do better. We never like to let anyone down.

October 07, 2023

John is by far the best customer service service manager in the area. If you want to be treated with respect, and with honesty, you need to go see John. He goes above and beyond because he takes pride in he More

by korykennedy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Loucks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Czawkytko
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2023

Really appreciate the service department guys and their diligence in resolving my issues. Can’t say much for Jeep or Stellantis as a company, but the Adams folks are wonderful More

by martinkramer123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Galen Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Loucks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Czawkytko
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2023

John Louks is to Service, as Taylor Swift is to Travis Kelce - perfection. Don't be fooled by other dealers, it's Adams or your doing it wrong. More

by PVILLERAVEN87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Loucks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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