Advantage Chrysler Dodge Jeep RAM - Service Center

I waited for the recall over a year, then scheduled an appointment and my truck sat there for 5 days with them doing nothing. They admitted they dropped the ball. I talked to the service manager and own appointment and my truck sat there for 5 days with them doing nothing. They admitted they dropped the ball. I talked to the service manager and owner as well. I even gave them a second chance and still got the run around. I plan on staying away and recommend everyone else doing the same. More

I was traveling from out-of-state and had car trouble. If you’ve been in that situation, you know it’s a crap-shoot finding reliable service. I showed up at Advantage with my Jeep and they couldn’t have been you’ve been in that situation, you know it’s a crap-shoot finding reliable service. I showed up at Advantage with my Jeep and they couldn’t have been more professional, friendly and helpful. I was on the road again within two hours, trouble diagnosed and fixed! Suzanne was extremely nice and I was so thankful to have picked Advantage. Thanks to all the Advantage people who helped me! - Steve from Colorado Springs More

I have bought 8 vehicles from Advantage. I called today for help looking for a Wrangler for my son and was told what we were looking for was impossible with no offer to help or suggestions. I will not sho for help looking for a Wrangler for my son and was told what we were looking for was impossible with no offer to help or suggestions. I will not shop at Advantage again. More

life time power train warrenty Dominique from advantage dodge in Mt.Dora took time out of his day many times to help me with my powertrain warranty . Lewis the Service Mgr did a gre Dominique from advantage dodge in Mt.Dora took time out of his day many times to help me with my powertrain warranty . Lewis the Service Mgr did a great job on doing my inspection and letting Chrysler know that my dodge ram was good to go. passed. Lewis works hard for the customer. Lewis worked threw his lunch break just to get me in on a tight deadline. the mraz family really appreciates his commitment to the customer. Tim johns also assist us with the fine work of dealing with Chrysler over this matter.. it took a team effort to get this done, so thank you to Lewis , Dominique and Tim Johns More

more than list I tried to buy a fuel tank for a 06 pacifica and they tried to tell me it was 1445.00 when list is 1365.00. I did so checking and all the parts they s I tried to buy a fuel tank for a 06 pacifica and they tried to tell me it was 1445.00 when list is 1365.00. I did so checking and all the parts they sell are priced over list. BEWARE!!!!!!!!!!! More

Bad service department On 25 May 2017 I had an appointment to have my 2017 Pacifica looked at for a problem with the the drive train. IT would bind up and require a fair amo On 25 May 2017 I had an appointment to have my 2017 Pacifica looked at for a problem with the the drive train. IT would bind up and require a fair amount of pressure on the gas pedal to make it move. I asked to have the technician come and get me as I was waiting for the car and also so I could show him the problem. 4 hours later they finally came to the lounge and told me they could not find the problem. The car sat in the same spot and not worked on for more than 3 hours. The drive train now clicks and jerks when I try to take off. I'm going to wait until it's ready to fall apart and then see if they can find the problem. I can not recommend the dealer any more and this will be the last Chrysler product I buy. More

Bad customer service For anyone to spend they hard earn money and someone to tell you that " you can't get a oil change today because it took her 15 minutes to book a oil For anyone to spend they hard earn money and someone to tell you that " you can't get a oil change today because it took her 15 minutes to book a oil change on the computer." THATS NOT MY xxxx PROBLEM. Now my pregnant wife and I have to drive 20 miles to get a oil change from a other dealership. They need to hire people that's willing to work and solve These technical computer issues. I wouldn't recommend no one to this dealership. More

Compliment for Employee Hello, I am writing to compliment Dana Renaux for her outstanding Customer Service. She really knows how to take care of her customers and makes you Hello, I am writing to compliment Dana Renaux for her outstanding Customer Service. She really knows how to take care of her customers and makes you feel like you are important. She is a major asset for your company. Sally Zonner Customer of a few of your Cars More

Service Sucks I bought 3 used vehicles from this dealer in one day, sales staff was great but when it came time for service nothing but problems. When I bought the I bought 3 used vehicles from this dealer in one day, sales staff was great but when it came time for service nothing but problems. When I bought the cars I would have thought that they would be in good working order and that nothing would happen in the near future...wrong. I took one car in for routine oil change and mentioned some items that needed attention from the pur chase and the service manager noted it and said the next time we bring car in he would schedule the repairs. When that time came, he told me it was out of warranty by 8 miles and that it would need brakes. No previous mention of brakes before and now not covering the repairs that were noted, are you kidding. He (Bobby) was rude and condescending to me as I am a woman, and he was just down right nasty. He told me that it isn't his job to point out every time the car is serviced what is wrong with it, ummm yes it is! He wouldn't call me back only would talk to my husband. They refused to do any work that they promised and I would think customer loyalty would overlook 8 miles. Guess not, I will never take a car back to this dealer nor will I ever recommend anyone else to do so. More

A Nightmare on US Hwy 441 I had a good experience with the Sales Dept but had a very bad experience twice with service department. Besides not knowing their xxx from their elbo I had a good experience with the Sales Dept but had a very bad experience twice with service department. Besides not knowing their xxx from their elbow and just winging what might be wrong with your car for an $105 diagnostic fee, they lack people and customer service skills. i will never buy a car here again because I do not want to deal with their Service Dept. I wouldn't trust them to put a battery in a flashlight. More