Airport Marina Honda

I purchased a new Honda at Airport Marina Honda, they were fantastic! Everyone was friendly without being pushy, which was very refreshing. Even though they didn't initially have the make/model that I w were fantastic! Everyone was friendly without being pushy, which was very refreshing. Even though they didn't initially have the make/model that I wanted, they were able to get it within 24 hours and I didn't have to compromise. The experience was so easy, they treat their customers with respect. From the salesmen to the General Manager, their staff is the best. I would highly recommend them whether you are looking for a new or used car! More

I purchased a 2010 Honda Accord last April 13,2010 and had a very positive experience. I would not hesitate recommending the dealership to anyone looking to purchase a new car. Excellent service-worth g had a very positive experience. I would not hesitate recommending the dealership to anyone looking to purchase a new car. Excellent service-worth going out of your way for! Thanks also to Airport Marina Honda for having such great employees and such a great facility as well! More

I have never done a review or survey for any business but i just had to this time. We have had several issues with our honda but it always seemed to be a dealer issue. My husband and I decided to sell our ho i just had to this time. We have had several issues with our honda but it always seemed to be a dealer issue. My husband and I decided to sell our honda but something still needed to be fixed so we took it into airport marina honda. We had the same issue as befor and now the car is out of warranty. I asked for the manager and to my suprise they have a new General Manager Dan Theroux and new Service Director MIke Sharble. These guy's care! I must say the whole team at airport marina has changed. We are not selling the Honda infact we are buying a new one. Thank you all at airport Honda Mr.& Mrs Sobachian More

That was the worst experience I have ever had. The customer service was really bad. They are all liers. Never ever trust anything they say. The manager was really rude. He asked us to leave the place customer service was really bad. They are all liers. Never ever trust anything they say. The manager was really rude. He asked us to leave the place and not to waste his time and when I asked him for his business card he didn't give it to me. I already filed a complaint for them with Honda. More

Mike S the internet manager said to let him know what price it would take to do a deal. I offered him $300 less than the lowest I received and he said we had a deal. I asked him to email me the VIN and o price it would take to do a deal. I offered him $300 less than the lowest I received and he said we had a deal. I asked him to email me the VIN and out the door breakdown of the price and this is what he wrote me. Notice how he slipped in a "my fee of $1500" "have to trade for the polished metal.....not a problem. Your breakdown is: $19500 vehicle, $1906.61 tax (l.a. county), $55 doc. fee, lic/reg./tire fee $348.15 and my fee of $1500. Your out the door price is just $23,310.36 This is for a 2010 Accord LX...MSRP of $22565. See you in an hour!" Avoid this place at all costs. More

I laid all my cards out on the table. Nothing down, trade-in. They said come on in and we can make that make. I sent an email with all calculated figures. I have a 630 FICA. Was completely appauled by trade-in. They said come on in and we can make that make. I sent an email with all calculated figures. I have a 630 FICA. Was completely appauled by their APR which must has been 33.86. I did some figures on edmunds payment calculator. Also they wanted $3000 down too. Payments in the neighborhood of 724.55 for 72 months on a $18500 Accord LX. They undervalued my trade-in by $2000. Just a truly awful experience. Unless you are willing to pay cash outright you are wasting your time here. They're straight up swindlers. Worst car buying experience I've ever had. I thought in a down economy people would want to sell cars, this place is like a slum lord. Even worse they're intial offer was less they came back and made it more. More

Heed the warnings! These guys are shady. I could just Heed the warnings! These guys are shady. I could just feel the lies oozing from the salesmen and managers mouth. They will go back on prices they q Heed the warnings! These guys are shady. I could just feel the lies oozing from the salesmen and managers mouth. They will go back on prices they quote claiming they didnt realize how much a car was worth when they quoted the price. They will over quote you for blue book and try to raise the price claiming dmv and taxes will cost more. When I bought my car here they said they were going to clean it up but when I inspected closer later, it had gum on the floormat and many of the things they promised to do werent done. Avoid at all costs! If you do decide to do business here, make sure you do all your research and dont buy into what is told to you. You will be sorry if you believe what they tell you, they will take you for a ride. More

I see all these negative reviews on the sales department, so I thought I share my experience dealing with their service department: Single word - AVOID AT ALL COST! They are such rip-offs: A couple of month so I thought I share my experience dealing with their service department: Single word - AVOID AT ALL COST! They are such rip-offs: A couple of months ago I wanted to replace my Honda Accord engine air filter and do a tire rotation and the service advisor, Roger, told me they charged some $90 for engine filter and around $35 for tire rotation. Needless to say, I thanked him and walked away. I bought a genuine filter for $20 and changed it myself in 60 seconds. West Coast Tire Center also took care of the tire rotation for free. After a couple of month, I bought a new Honda Pilot and on my drive home, noticed the car was pulling to right. The next day on my way to the dealership to check the alignment under warranty, I also noticed low air pressure on both tires on right. I met Roger again, and he told me that just to check the tires and adjust the pressure they would charge me $32! I was outraged to see he was charging me that for just checking tires, on a brand new car I owned less than 1 day! Obviously I walked away again, and took my car to another Honda dealership nearby and they took care of everything for free. Sorry to say this, but I am very disappointed by this Roger guy. I have two Hondas and I am not going back to Airport Marina ever again. I kept telling him very nicely that I thought he was overcharging me all the time, and I told him I wanted to be a regular costumer if he gave me a better deal, but apparently he didn't care. If that's the attitude, then I won't care either and I'll take my business elsewhere where they happily accept it without ripping me off. People like this do not deserve to stay in business. Do yourself a favor and stay clear of them! More

Buy somewhere else. Do not trust a word that they say. Buy somewhere else. Do not trust a word that they say. Be sure to report them to the AG of BBB after they mess with you. These people are lia Buy somewhere else. Do not trust a word that they say. Be sure to report them to the AG of BBB after they mess with you. These people are liars. These people will lie to you about everything. These people are liars. These people will lie to you about everything. These people are liars. These people will lie to you about everything. These people are liars. These people will lie to you about everything. These people are liars. These people will lie to you about everything. These people are liars. These people will lie to you about everything. These people are liars. These people will lie to you about everything. These people are liars. These people will lie to you about everything. These people are liars. These people will lie to you about everything. Sorry... they made me use 250 words and the only ones that apply are the above. Please buy somewhere else that is not owned by the same management group. More

I dealt only by email with Gene Song. I quoted him what another dealer in the area told me was his cost plus 1.75% profit for the model I wanted. He emailed me back and told me if I came to a dealership w another dealer in the area told me was his cost plus 1.75% profit for the model I wanted. He emailed me back and told me if I came to a dealership with that price I would be the "laughing stock of the day." Granted this was only by email. I can only imagine what a horrible human he is to deal with in person. Never will I set foot in this dealership to be dealt a condescending attitude and put up with his nonsense. Stay away. There are far better dealerships in the LA area. More