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Al Piemonte Chrysler Dodge Jeep Ram

Crystal Lake, IL

4.8
12 Reviews
See why our loyal customers trust Al Piemonte Chrysler Dodge Jeep Ram year after year! From the moment you step into our showroom, you're more than just a customer to us; you're an honored guest, and our only aim is to serve your needs to the fullest. To that end, our team will go the extra mile to provide you with compelling options for new and used car shopping. We'll gladly work with you on financing, no matter what your budget may be. And if you ever need help with car troubles in the years down the line, you can always count on our team of certified service technicians to provide you with the latest in genuine Chrysler, Dodge, Jeep and Ram parts and simplify your service experience.
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5404 S Illinois Rte 31

Crystal Lake, IL

60012

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Showing 12 reviews

November 23, 2025

Very nice and great customer service. I was done with service on time and they even had a coupon. More

by Fia9832
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
November 17, 2025

Christian, Chris, and Martha made the experience of purchasing thr brand-new 2026 Dodge Durango GT Premium and trade in as smooth experience. The effort, patience, and dedication they have making sure More

by insignia227
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Martha Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh
Nov 18, 2025 -

Al Piemonte Chrysler Dodge Jeep Ram responded

We appreciate your detailed feedback about your experience with the 2026 Dodge Durango GT Premium at Al Piemonte Chrysler Dodge Jeep RAM. Our team values your recommendation and is glad to have assisted with your trade-in and purchase. Enjoy driving the Black Beast.

November 10, 2025

⭐ 5 Stars — Outstanding Experience! Chirrs, Martha, and Christian went above and beyond to make our experience of purchasing a brand-new 2026 Dodge Durango GT Plus absolutely amazing! More

by tracy.trendle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Kaminski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Martha
Nov 10, 2025 -

Al Piemonte Chrysler Dodge Jeep Ram responded

We appreciate your kind words about our team and the 2026 Dodge Durango GT Plus purchase process. At Al Piemonte Chrysler Dodge Jeep RAM, we aim to provide smooth and satisfying experiences. Enjoy your new vehicle.

November 09, 2025

Frank and KC in the service department are complete pros! ! I wouldn't hesitate to bring my truck here again ! More

by Jeff lang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank, KC
Nov 10, 2025 -

Al Piemonte Chrysler Dodge Jeep Ram responded

We appreciate your recognition of our service team at Al Piemonte Chrysler Dodge Jeep RAM. It means a lot to us. Thank you for choosing us for your truck service needs.

October 30, 2025

First let me say Christine Cokinos has been above and beyond servicing my communications about warranty provisions and progress throughout repairs done at this dealership. Always right on getting all wor More

by workhorsebob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine Cokinos
Oct 31, 2025 -

Al Piemonte Chrysler Dodge Jeep Ram responded

We appreciate you sharing your experience with our team at Al Piemonte Chrysler Dodge Jeep RAM. It's good to hear your Durango is back to working well. Thank you for choosing us for your warranty and repair needs.

October 25, 2025

Dakota & Chris went above and beyond as far as making our experience a very pleasant one. We never felt pressured at anytime and offered us a fantastic deal. As we have had unsatisfactory experiences at othe More

by Greg Gallagher
Recommend Dealer
Yes
Employees Worked With
Martha Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Francis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Mancarri
Oct 29, 2025 -

Al Piemonte Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with our team at Al Piemonte Chrysler Dodge Jeep RAM. We're glad to hear you felt comfortable and well-informed throughout your visit. We appreciate your recommendation.

October 20, 2025

My service advisor; Kayte was very helpful, courteous , ordered the required parts and followed up with me to keep me informed as to repair progress and completion. She interfaced with the extended warrant More

by shutche
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenect Kenect
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Car rental manager was very helpful, car was new and clean .
Oct 29, 2025 -

Al Piemonte Chrysler Dodge Jeep Ram responded

We're pleased to hear our team provided you with helpful and courteous service at Al Piemonte Chrysler Dodge Jeep RAM. It's great that the process went smoothly for you. Thanks for your feedback.

August 26, 2025

CLCJD Dodge dealership is great and no one else will touch my car their great More

by junior531972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I worked with Anna and she worked so hard on helping me and my family by going back and forth with the warranty. To make sure everything went smoothly. Thank you Anna for all your help and I didn’t work with any of these dept. I work with the maintenance.
Oct 30, 2025 -

Al Piemonte Chrysler Dodge Jeep Ram responded

Thank you so much for the review!

August 24, 2025

New owner is a little disarray Still not fixed- NO PARTS available. This is a poor performance from Ram More

by mhmohr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frank
Oct 30, 2025 -

Al Piemonte Chrysler Dodge Jeep Ram responded

Hello, thank you for sharing your feedback. We’re sorry for the delay and understand how frustrating it is to wait on parts — the current parts shortage has affected many repairs nationwide. Our team is staying in close contact with Ram to get everything needed as quickly as possible. We appreciate your patience as we work through the transition with our new ownership and are committed to improving your experience. Please feel free to reach out to me directly at 708-250-1539 if you’d like an update on your vehicle. -Sam Barakat, General Manager

August 24, 2025

Very clean good looking interior and friendly staff. Service work is well done and performed right the first time. We go out of our way to get our services there. More

by MilanN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember names
Oct 30, 2025 -

Al Piemonte Chrysler Dodge Jeep Ram responded

Thank you so much for the kind words! We’re thrilled to hear you’ve had such great experiences with our team and that you trust us with your vehicle’s service. We truly appreciate you going out of your way to visit us — feedback like yours means a lot to our staff. We look forward to seeing you again soon!

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