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Al Piemonte Chrysler Dodge Jeep Ram - Service Center

Crystal Lake, IL

4.2
249 Reviews

249 Reviews of Al Piemonte Chrysler Dodge Jeep Ram - Service Center

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May 07, 2025

Quick and easy with a friendly staff. They greeted me upon arrival, directed me to the waiting room and had my trucks oil change done before I knew it. Highly recommend. More

by danielKak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebeca.
May 06, 2025

The service mechanic was honest and straight forward with potential issues with my diesel truck. They did not try to sell services that are not needed.. More

by coach.mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diesel mechanics
May 05, 2025

Incredible courtesy and professionalism. I had a vehicle emergency and was welcomed in right away. I didn't expect that,but was very thankful. Starting with Anna and every coworker there,the More

by Jpwaxy11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna and entire service dept. Along with sales
May 01, 2025

Great service and everyone was friendly. They got my car in and out very quickly! More

by Shadymica143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
May 01, 2025

This used to be a very friendly dealer that would discuss your car issues not so anymore More

by donaldjmoore214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
dont know
April 24, 2025

Just an oil change and tire rotation but done in less than an hour with no appointment. Becky was phenomenal to work with More

by Pr2773222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky
April 24, 2025

By far the best customer service I’ve experienced from any dealership, any brand. The technicians and the service writers showed pride and professionalism while working on my Jeep Gladiator. More

by don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody?
April 23, 2025

Darren from service department was so professional. He called to follow up and inform me of the status of the part he ordered for my Jeep he was professional and explained the process thoroughly. Grea More

by Yvette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren from service
April 21, 2025

Very kind and knowledgeable people who seem genuinely interested in my overall satisfaction. A clean and organized facility. More

by Bobzografos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Mundell
April 18, 2025

Everything was excellent. Service manager was outstanding. Great improvement since the early days if service under the other ownership More

by johnwayres211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Mundell
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