Al Piemonte Nissan - Service Center
Melrose Park, IL
1,327 Reviews of Al Piemonte Nissan - Service Center
Oil change takes over 2 hrs My oil change and tired patch took over two hours. Horrible time management. I took my time to make online appointment at 7am, arrived at 7:15(yes I w My oil change and tired patch took over two hours. Horrible time management. I took my time to make online appointment at 7am, arrived at 7:15(yes I was late). At about 8:45 I ask how much longer will I be here. At this time I noticed they just lifted my car up and started work on the oil change. They need to hire more mechanics and not make customers wait two hours for a regular oil change. They ended up fixing my tire for free after I complained of the wait which is nice and I appreciate it. I had oil changes done before and they take about 20-30 minutes. The time I actually left the dealership was 9:35am and they didn’t even wash my car! Isn’t that standard at a dealership 🤔 More
Outstanding service Everyone here was extremely friendly and helpful. For it being as busy as it looked I was able to get in and out in no time. Thank you Al Piemonte Everyone here was extremely friendly and helpful. For it being as busy as it looked I was able to get in and out in no time. Thank you Al Piemonte Nissan :) More
Came in for a oil change Anthony was very helpful Had free oil changes for 6 months every 5 thousand miles only had 10 350 miles on my 2016 called and talked to Anthony he was very helpful and honor Had free oil changes for 6 months every 5 thousand miles only had 10 350 miles on my 2016 called and talked to Anthony he was very helpful and honored my free oil change. Very good customer service will be back in 3000 miles for my next oil change. More
Fast an quality service! As always a quality and quick service. A very professional attention keep working like that. I did not make an appointment but they attend immediatel As always a quality and quick service. A very professional attention keep working like that. I did not make an appointment but they attend immediately More
Great dealership! This dealership has been established for years. I remember it since I was a kid. Over the last several years I have purchased my last four autos from This dealership has been established for years. I remember it since I was a kid. Over the last several years I have purchased my last four autos from there. All purchases were very good negotiations. The vehicles have been great and held up well with little trouble. Their service center is terrific getting to your vehicle quickly and having you on the back on the road. I highly recommend this dealership and will return to them for my next vehicle. More
Quest transmission The service department was very helpful. Oscar made dealing with the aftermarket warranty company easy. Carlos kept me up to date on the repair proces The service department was very helpful. Oscar made dealing with the aftermarket warranty company easy. Carlos kept me up to date on the repair process. More
Great Customer Service I came in without an appointment to have a few things looked at, including programming a new key fob. They were able to get me in and out fairly quick I came in without an appointment to have a few things looked at, including programming a new key fob. They were able to get me in and out fairly quickly. More
Good service I believe this Nissan of AL piamonte dealer have A lot of people who are completed dedicated to their jobs. I am completed committed to this deale I believe this Nissan of AL piamonte dealer have A lot of people who are completed dedicated to their jobs. I am completed committed to this dealer. More
Unsatisfied Not happy at all The service took too long and I have to go back because something wasn’t done correctly This will be my 4 th time Not happy at all The service took too long and I have to go back because something wasn’t done correctly This will be my 4 th time More
Always a positive experience This is not the first time I have been to Al Piemonte Nissan and each time the service received is exceptional. Not only were my recall updates addres This is not the first time I have been to Al Piemonte Nissan and each time the service received is exceptional. Not only were my recall updates addressed but the comprehensive inspection revealed other issues in need of attention. The staff are friendly and professional and I will not hesitate to return. More