UNIVERSAL AUTO GROUP - Service Center

Gave estimate, which was accepted, then showed integrity and courtesy in waiving all charges when closer inspection showed no work was needed. and courtesy in waiving all charges when closer inspection showed no work was needed. More

Excellent service! They don’t treat you as a client, but they treat you as part of the family. My service advisor makes sure that all concerns are addressed. Thanks to They don’t treat you as a client, but they treat you as part of the family. My service advisor makes sure that all concerns are addressed. Thanks to Eder and Tina, who never fails to greet you with a great smile. The site is very clean and the lounge offers hot drinks while waiting for the service to be completed. Highly recommended! More

Came in for an oil change on a Saturday. I was in and out in an hour with my car washed too. I have consistently gotten great service when bringing my car here. Javier even matched the price I was in and out in an hour with my car washed too. I have consistently gotten great service when bringing my car here. Javier even matched the price I showed him from a Alfa specialty repair shop. More

I have never found a service department that is as great to work with as theirs! My car has had many issues, and every time, the folks at ARG make it as painless as possible! Special shout out to Egger, T to work with as theirs! My car has had many issues, and every time, the folks at ARG make it as painless as possible! Special shout out to Egger, Tina, and Hilbert for excellent customer service! More

Servic writer was helpful and friendly. Was getting a new key fob and cut key. Alfa Romeo Stelvio. Had the minimum one-hour labor, though when I checked out, there was an additional $32 for Was getting a new key fob and cut key. Alfa Romeo Stelvio. Had the minimum one-hour labor, though when I checked out, there was an additional $32 for labor. No way they spent more than an hour on this. Feel taken. More

Great service department personnel (specially Paul). Very understanding and accommodating. Leased two cars both had to go for repairs two months in, but that’s the manufacturer issue. Got loaners and re Very understanding and accommodating. Leased two cars both had to go for repairs two months in, but that’s the manufacturer issue. Got loaners and regular updates as to the status. More