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Alfa Romeo of St. Petersburg
Pinellas Park, FL
382 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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382 Reviews of Alfa Romeo of St. Petersburg
August 26, 2022
I purchased a vehicle there and the sales process was horrible. That is not why I write this though. The vehicle was defective and they tried to fix it and couldn’t. I let them try again. The dealers horrible. That is not why I write this though. The vehicle was defective and they tried to fix it and couldn’t. I let them try again. The dealership has ignored most of my communication throughout this process. Leon , the GM is as bad as any of them. The dealership wanted me to sign blank documents, tried to sell me a warranty with no contract, although they are required to provide that. As I type this, 7 weeks after purchase, they have my trade-in, they have my new car (as it needed to be fixed still), they have my cash I paid, and I haven’t received my documents countersigned as promised. Maserati USA was attempting to help but that hasn’t gone well either. I recommend to stay away from this dealership. More
by StPeteMaserstiisAwful
Employees Worked With
Leon Stewart Jr, Vito Susca, John Villarreal, Sam Snow
Helpful July 24, 2022
In July 2022, I had my 2017 Giulia with 72,000 miles brought into service for a starting issue. I was advised by the dealership it was most likely due to a loose battery cable. They also advised me I ha brought into service for a starting issue. I was advised by the dealership it was most likely due to a loose battery cable. They also advised me I had an o-ring turbo coolant line leak, which was a $1,600 repair, a bad lin relay (for the auxiliary water pump to operate), a $400 repair, and the need for a front end alignment for $200. I requested an itemized breakdown of the parts and labor for these items and didn't receive one except in a text from the service manager summarizing the totals for both parts and labor of the o-ring replacement, but nothing itemized in a proposed service order. After further research, I also found out in a technical service bulletin the o-ring leakage was a manufacturers defect flagged in August 2017; and although not the subject of a recall, it was a bulletin to service departments for their customers to address and replace the defective o-ring, especially within their warranty period. During my warranty period and afterward when my car had been there for service, this issue was never brought to my attention. I had also asked for an appraisal of my vehicle while it was in service for a possible trade-in, which was not provided. I was also charged $225 for a diagnostic fee, and the $20 coupon I submitted as a discount to that fee was ignored. Out of frustration and the fact that neither the dealer or Alfa Romeo Customer Care were not assisting me with the o-ring issue, I removed the car from their service department to get a second opinion on these proposed repairs. The car is running fine now despite not having any of these items done. While the car was in service, I had also sent an email to Alfa Romeo Customer Care asking for assistance with the TSB issued 8/2017, which was when I bought the car. They have never responded despite a second request to do so. Alfa Romeo owners taking their cars in for service are recommended to get an itemized parts and labor breakdowns of any repairs and possibly obtain a second opinion. It's also recommended that they go online for any TSB's on their car, especially while it's in warranty, since the dealership doesn't seem to bring them to their customers attention. More
by Alfaowner
Employees Worked With
Mike Fallin, Leon Stewart Jr
February 06, 2022
Overall, great experience. Attentive sales staff and general manager. Spent extra time on test drive and initial setup despite being past closing time. general manager. Spent extra time on test drive and initial setup despite being past closing time. More
by MikeS
Employees Worked With
Skylar Gay
February 04, 2022
Chris, Connor and Mike + Kyle (who have serviced my 2017 Maserati for the past 4 yrs) have treated me like family (grew up in an Auto Dealership family in NY many years ago). They all exhibited the utmost Maserati for the past 4 yrs) have treated me like family (grew up in an Auto Dealership family in NY many years ago). They all exhibited the utmost in professionalism, courteous manner, always respectful and genuinely sincere in all aspects of client service..and on top of all that they as well as others whom I've met are all "real" people, not pretentious nor arrogant in any manner whatsoever. If all the above weren't spot on true I wouldn't have driven 140 miles each way for all service and sales related visits over the past 4 years. To put that in perspective my Florida home residence is between 2 local Maserati stores one being 8 miles away the other 22 miles away. Arron, new to the group, took care of all the financial Arrangements and transactions in a very professional manner as well. Finally Chris arranged for a Limited Production Maserati for me requiring a Dealer to Dealer trade and Connor made certain the logistics and proper care and handling of the vehicle was seamless. A job well done by the entire team led by Chris. Thanks to the Team led by Chris at Maserati Alfa Romeo of St. Pete! Sincerely, Charles More
by SIRRO MASERATI
Employees Worked With
Aaron in Finance and Senior Tech Kyle in Service, Mike Fallin, Pete Latsoudis, Chris McCray, Connor Kohlbeck
October 05, 2021
False advertising, I called to get military discount and what I needed , when I got there asked for something else that didn’t have at the moment , the car that I went for that was on the website they didn’ what I needed , when I got there asked for something else that didn’t have at the moment , the car that I went for that was on the website they didn’t have it. More
by Juliar3476
Employees Worked With
DAS Reputation Management
September 26, 2021
Both Connor and Chad were amazing to work with. Connor was respectful and answered all my questions. Both gentlemen are professionals! I would highly recommend this dealership to all my friends and family was respectful and answered all my questions. Both gentlemen are professionals! I would highly recommend this dealership to all my friends and family. More
by Abe F
Employees Worked With
Pete Latsoudis, Connor Kohlbeck, Chad Stephens
July 18, 2021
Excellent dealership, very customer focus with no pressure tactics—an enjoyable experience. Mike the salesperson was excellent. I live in a city with an Alfa Romeo dealer and did not care for the cus pressure tactics—an enjoyable experience. Mike the salesperson was excellent. I live in a city with an Alfa Romeo dealer and did not care for the customer experience and glad I drove to St Petersburg’s and bought my Stevie there—what an amazing SUV that drives and handles like a sports car. Love my car! More
by Mr Wonderful
Employees Worked With
Pete Latsoudis, Michael Bilicki, William Farmer
