Alfa Romeo of Tysons Corner

Excellent Alessio was friendly and accommodating. I enjoyed working with him. I will recommend this dealership to others I enjoyed working with him. I will recommend this dealership to others More

While is unfortunate that the vehicle broke down and left my husband locked in for over 20 minutes, I will say that the care and support from Maserati and in specific Sophia at Maserati Tyson’s corner was ex my husband locked in for over 20 minutes, I will say that the care and support from Maserati and in specific Sophia at Maserati Tyson’s corner was excepcional and very much appreciated. The timely communication and follow up with us regarding our vehicle was excellent. Please extend our gratitude to Sophia, she is a great ambassador to your brand. More

I received great service (as always) from Sophia and the service technicians including unplanned repairs that were quickly addressed. Only concern (no surprise and not unique to Safford Alfa) is the cost service technicians including unplanned repairs that were quickly addressed. Only concern (no surprise and not unique to Safford Alfa) is the cost of service. $800 to replace a headlight bulb - $550 parts and $250 labor. Welcome to the world of Alfa Romeo. More

They were quick with the service, did a through job. They also took care of the recall that needed to be done. They also took care of the recall that needed to be done. More

The car is brand new and the customer service rep tried to sell me on a bunch of unnecessary items. He was also incredibly rude and short with me. I didn’t feel like a customer but a number. In the future to sell me on a bunch of unnecessary items. He was also incredibly rude and short with me. I didn’t feel like a customer but a number. In the future if I can go somewhere else for basic services I will. More

Good but not great. Service can be very slow -- in two senses of the word. First, servicing your vehicle takes a long time. If you bring your car first thing in the mo Service can be very slow -- in two senses of the word. First, servicing your vehicle takes a long time. If you bring your car first thing in the morning you won't get it back before late afternoon, no matter what the actual amount of work required. And woe be unto you if a part is needed, as they don't have many parts on hand. In that case, you'll have to come back when they get it. Second, it takes them an exceptionally long time to deal with customers.I waited 20 minutes when all I needed to do was pick up my car! It's also worth mentioning that they do not give out loaners for Alfa Romeo owners. Unfortunately, there are few places where you can get an Alfa serviced. They know this, and take advantage. That said, Sofia is very friendly and does her best in difficult circumstances. More

Service was communicative throughout the process. Thank you for all you do. I am happy Thank you for all you do. I am happy More

I had my car serviced on weds nov 9. I asked for the mainanance check and oul chance. The car has 33,000 miles. Christopher, my service rep, instead focused on my tires(which were in nee I asked for the mainanance check and oul chance. The car has 33,000 miles. Christopher, my service rep, instead focused on my tires(which were in need of a change) and which my tire guy took care of. This Saturday I woke up to a violently shaking car with a check engine light on. I’m very disappointed that this could have been addressed on nov 9. Seriously considering changing dealerships to service my car. More

A great customer service rally professional service and GM manager assisted all processes thank you. Awesome!! GM manager assisted all processes thank you. Awesome!! More

Lack of understanding communication and very inconsiderate of customers It just seems unfair and unprofessional inconsiderate of customers It just seems unfair and unprofessional More