Back

All American Ford of Hackensack

Hackensack, NJ

4.7
1,498 Reviews

520 River Street

Hackensack, NJ

07601

Directions

By Type

1,498 Reviews of All American Ford of Hackensack

March 02, 2026

A great experience always in getting a new car. No issues ever. Juan & Nelson are the best More

by M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan , Carlos Marin, Nelson Minier
Mar 03, 2026 -

All American Ford of Hackensack responded

There is nothing better than a great review. Thanks for giving All American Ford of Hackensack your business! Juan and Nelson will appreciate your kind words.

February 06, 2026

The service was easy to schedule and the response time was very fast.The technician was polite friendly and professional. More

by Dank8723
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mia
Feb 06, 2026 -

All American Ford of Hackensack responded

We're glad to hear about your positive experience! Fast scheduling and professional service are what we're all about. Thank you for choosing All American Ford of Hackensack!

January 30, 2026

Ashley was keep me informed on the progress of my vehicle that was in for service. She was very attentive and pleasant to work with. I would recommend Hackensack Ford to anyone for purchase and service. W More

by msmac16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Feb 02, 2026 -

All American Ford of Hackensack responded

Thank you for your loyalty and long-standing support of our business! It's wonderful to hear that Ashley's communication and care made such a positive impact. We can't wait to welcome you back to All American Ford of Hackensack!

January 18, 2026

Contacted them and they seemed disinterested in communicating or discussing a deal. Even contacted Nelson the Manager and he never got back to me. Waste of time. More

by BrianDC
Recommend Dealer
No
Employees Worked With
Nelson Minier
December 23, 2025

I just bought a Ford and needed a tow hitch installed ahead of a holiday trip. When I called dealers in New York City, they gave me the run around, quoted hours even days to install it, then refused t More

by Ben K.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tatiana Shetsen, Kaleigh, Emily, Mia
Dec 23, 2025 -

All American Ford of Hackensack responded

Hi Ben, we're thrilled to hear how seamless and efficient your experience was at All American Ford of Hackensack. We’re glad the team had your back and saved you money along the way. We look forward to working with you again!

December 21, 2025

Service not updated on phone. Points not received. Pressure to have fuel injectors cleaned at 20,000 miles. Tires not rotated. Bare minimum oil change More

by Bulvai26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tatiana
Dec 22, 2025 -

All American Ford of Hackensack responded

We're disappointed to see we fell short of the high standards we set for our services, and I apologize for any pressure you felt. We'd appreciate the chance to learn more about what transpired during your visit so we can address your concerns and ensure your satisfaction. If you'd be willing to discuss this further, please reach out to me at your convenience! Thank you, Kelly C. - Service Manager - (201) 487-6700 X2

November 07, 2025

Tatiana was great and made my experience getting my vehicle fixed up quickly and seamlessly. Thank you! More

by Jimmygreen166
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tatiana
Nov 10, 2025 -

All American Ford of Hackensack responded

Jimmy, we're so glad Tatiana took great care of you and your vehicle at All American Ford of Hackensack. Thank you for your business and your review! See you next time!

October 31, 2025

Always a great experience at All American Ford. Every one is pleasant and the work gets done properly More

by Billb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Sabino
Nov 03, 2025 -

All American Ford of Hackensack responded

Thank you, Bill, for your consistently positive feedback! We’re glad to know you’re taken care of by our team. See you next time! - All American Ford of Hackensack

October 20, 2025

AAF Hackensack Service is my go-to for routine maintenance & service for my 2024 Ford Bronco. Ashley & her outstanding team of service advisors & auto techs provide top-tier, professional, thoroug More

by Mercedes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Muñoz
Oct 21, 2025 -

All American Ford of Hackensack responded

Mercedes, thank you for making All American Ford of Hackensack your go-to team! Your support means the world to us, and we’ll be sure to pass along your praise to Ashley and the team!

September 20, 2025

Wonderful courteous service. Leanna was extremely helpful, keeping me aware of the progress of my vehicle. I give Leanna 5 stars. More

by agramkow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shea Deverex
Sep 23, 2025 -

All American Ford of Hackensack responded

We are thrilled to receive your 5-star review of Leanna's service! Thank you for choosing All American Ford of Hackensack.

1
...