All American Ford

All American Ford
520 River Street
Hackensack, New Jersey 07601

Sales: (201) 487-6700
Service: (201) 487-6700

Manufacturer: Ford


Most Reviewed Employees
Tom Ferraro Tom Ferraro
Sales Consultant
Jim Payne Jim Payne
Sales Consultant
Chris Haslam Chris Haslam
Finance Manager
Chris Ortiz Chris Ortiz
Finance Manager
Joe Fisher Joe Fisher
General Sales Manager
Brian Eschrich Brian Eschrich
Sales Consultant
Martin Pinedo Martin Pinedo
Sales Manager
Steve Martino Steve Martino
Sales Consultant
Steve Viruet Steve Viruet
Sales Manager
Tom Nolfi Tom Nolfi
Sales Manager
Need a New Car?

Dealership Amenities
After Hours Drop-Off
Cable TV
Children's Play Room
Customer Lounge Area
Free Coffee
Free Drinks
Free WiFi
Instant Financing
Parts Store
Pet Friendly
Television

Hours of Operation
Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 9:00 PM

Saturday: 9:00 AM - 6:00 PM

Sunday: Closed


Service

Monday: 7:30 AM - 7:00 PM

Tuesday: 7:30 AM - 7:00 PM

Wednesday: 7:30 AM - 7:00 PM

Thursday: 7:30 AM - 7:00 PM

Friday: 7:30 AM - 7:00 PM

Saturday: 8:00 AM - 4:00 PM

Sunday: Closed

Twenty-Four Month Rating: 4.5/5
138 Reviews
All American Ford

Overall Score: 4.5 Star Rating4.5



About All American Ford
Certified: All American Ford
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, All American Ford has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.


chelleart
4/20/2012 3:25:32 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Tom Ferraro, Chris Ortiz, Steve Viruet

My Review of All American Ford:
This was the first time I have purchased a car, and the guys at All American Ford made it a great experience! Their internet sales consultant first contacted me a few days prior to me coming into the dealership to help me locate exactly the model/color I wanted. She invited me in for a test drive, where I met Tom Ferraro, who was very friendly and informative as I took the Mustang out for a spin. He drove me to a partner dealership where they had the exact car that I wanted and let me drive it back. :) After a little back and forth, I think I got a good deal. Tom, Steve V., and Chris Ortiz were willing to work with me to stay within my price range. They even stayed past the business closing time, so I could sign the papers and drive my Mustang home that night! Tom was even nice enough to program the Sync options in my car! I'll definitely come back here in a few years when I decide to upgrade my V6 to a GT!

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sancamp1@aol.com
4/19/2012 11:51:37 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jim Payne

My Review of All American Ford:
Jim and all the men and managers were so polite,went way out of the way to show us everything about the car and how all the systems worked ..pleasent personalities and went far beyond being accomadated to all our questions...great place to go for a car..thank you Ford...

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blotto5
4/14/2012 9:52:36 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Steve Martino

My Review of All American Ford:
I originally went to the dealership for information on buying a new car, the salesman was nice and gave me some options based on my preferences and price range. Even though I only went in for information I walked out with a new 2012 focus that had everything I wanted and was within my price range! I'm more than satisfied with the experience and will recommend the dealership to all of my friends.

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mkajj
4/2/2012 10:17:49 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Joe Fisher, Chris Haslam, Jim Payne

My Review of All American Ford:
everybody was very friendly and nice had great experience with our new car purchase begining withinternet sales rep vivian, jim and joe thanks so much

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brighteyes4uxxx
3/30/2012 9:50:06 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Tom Ferraro, Chris Haslam

My Review of All American Ford:
I am very happy that I went to All American Ford in Hackensack, for my 2012 Ford Escape. Tom Ferraro was very helpful and extremely pleasant to work with. He was very friendly and explained everything to me very clearly and my overall experience was GREAT!! I would definitely refer friends/family to see Tom Ferraro! He was very helpful especially setting up my sync in my car and I am glad i can give him a great review!!

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31678btm
3/28/2012 9:27:21 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Julian Santiago jr.

My Review of All American Ford:
Julian was extremely helpful. We loved his enthusiasm and knowledge of the Edge we purchased.Julian did a great job of finding me the exact Edge that was in my budget and with all the bells and whistles I wanted.

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Stephanie03
3/27/2012 11:46:16 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Tom Ferraro

My Review of All American Ford:
I went to All American Ford not expecting to come out with an American Car or even a new one at that but I did, a brand new Ford Focus. Tom was very friendly and helped figure out the insurance and help me get a good quote. In the end I ended up paying something within my budget and I'm very grateful for his help. The 2012 Ford Focus has so many gadgets and buttons that Tom was very nice to show me how everything worked and demostrated it as well. Thank you All American Ford for having this gentleman on your team. I'm extremely happy with the car and with the service. As I work for the auto parts retail I am more than willing to recommend this dealership to as many customers as I can. Thank you again!!

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simonb
3/22/2012 2:57:55 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Brian Eschrich

My Review of All American Ford:
They were very helpful in getting me approved for the lease. Even with being from the UK and the back and forwards with the bank and the DMV. Plus going the extra mile and coming with me to the DMV to make sure everything will clarified made the experience a great deal easier.

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kfaustini
3/22/2012 8:27:45 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Tom Nolfi, Martin Pinedo

My Review of All American Ford:
Purchasing a car at Ford in Hackensack was the easiest car purchase I have ever made. Tom (the salesman) was honest, helpful, and willing to work with what I needed. Martin was also helpful and took time to explain and listen to my concerns.

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deborah diamond
3/10/2012 2:58:00 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Brian Eschrich and Steve Plunkett

My Review of All American Ford:
I had the best experience purchasing my new mustang from these men from All American Ford. They were accommodating, professional and honest. I have purchased a few cars in the past, but there was no comparison as to the service I received from Brian and Steve. I will refer this dealership and employees to all my friends,family and clients and business associates.

Sincerely,
Deborah Diamond

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