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All-State Ford Truck Sales - Service Center

Louisville, KY

4.6
52 Reviews

52 Reviews of All-State Ford Truck Sales - Service Center

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September 19, 2023

It was a terrible experience. There was zero indication or promise of any action or completion. You had the vehicle for over 2 months, didn't even look at is for at least 5 weeks More

by bflmanager
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danny
August 19, 2023

Usually very professional job. New employees need to be aware of customers request. Without Stephanie stepping up and getting the attention my car needed I may still be there. More

by clarkx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie
July 26, 2023

The Repare shop was excellent. I was scheduled and 3 days later it was done. I would recommend Allstate to anyone More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know the name
July 18, 2023

The Best service department. Very excellent service. good commutation. update and repair done in 1 day. More

by mray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
July 13, 2023

Howard Jr. is always available to help. Love these folks here at All State. I took my truck in last minute and they fit me in More

by kthomson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Howard Jr.
May 29, 2023

They kept me informed on what was going on with the part for my truck. This was a part that could not be found. Was happy to get my truck back after 6 weeks. More

by chericlark51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhonda
April 06, 2023

Very pleased, been a customer for about 25ish yeard. Always have been straight forward with diagnosis and price. More

by fmac56
Recommend Dealer
Yes
Employees Worked With
Rhonda mainly but others were involved.
March 13, 2023

I was very pleased with the service and friendly and professional atmosphere and was treated like family. Thank you. More

by jay montgomery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhonda Goldsmith
March 03, 2023

Prompt, friendly, keeps customer up to date on the service status. Nice staff and service department. More

by clyde
Recommend Dealer
Yes
Employees Worked With
Al
February 28, 2023

Service work on our vehicle has been great. Like the reminders. Scheduling is easy and convenient. More

by fmac56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhonda
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