Allan Vigil Ford Lincoln

I recently purchased a vehicle from Vigil Ford Lincoln and the experience was nothing short of frustrating. The salesperson was professional throughout the process but the attention to detail on the clea and the experience was nothing short of frustrating. The salesperson was professional throughout the process but the attention to detail on the cleanliness of the vehicle once the keys were handed to me was very disappointing, stains, scratch marks, etc. A few weeks later during a rainstorm water found its way through the sunroof soaking the interior, the vehicle has been in the shop for nearly two weeks without any updates. Communication has been poor throughout. I would not recommend this dealership to anyone. If you're considering buying from them, do yourself a favor and look elsewhere. This experience has been a costly and timely lesson in what happens when a business prioritizes profit over integrity. More

Be very leery about buying a used vehicle from them. Bought a 5 month old Acura that was told to me was in showroom condition and has major paintwork done The dealership won’t admit to it and the previo Bought a 5 month old Acura that was told to me was in showroom condition and has major paintwork done The dealership won’t admit to it and the previous owner said they are covering it up. The GM has denied any assistance saying it’s factory but a body shop has proven otherwise. They should step up and take care of customers. The salesperson was fine and transaction was mostly smooth but this is what separates companies when they don’t stand behind a mistake they make. Move on to another dealer More

TLDR: Allan Vigil Ford clearly doesn't value their customers once you buy your vehicle! I can't recommend the dealership due to the service department. The dealership did not advise that the rec customers once you buy your vehicle! I can't recommend the dealership due to the service department. The dealership did not advise that the recall to replace a clip on an interior trim piece would take 24 - 48 hours when the job should take less than 5 minutes. This is incredibly inconvenient when I'm going on vacation in less than two days. The Service Advisor, Julius Nave, said the truck would be finished 5pm the next day due to my vacation. I called at 5:30 PM the next day and not only did they not complete the recall, they had to order the clip and it may not be here tomorrow either. I'm delaying leaving for my vacation for several hours in hopes that the clip will be on the morning part delivery. I'm incredibly disappointed in this dealership's service department. Coming from a Jeep I thought their service department was bad but this Ford Dealership is the worst I've been to. I've never had to such a bad experience from a dealership. More

Love the vehicle as well as the employees at the dealership. Big thanks to Floretta! dealership. Big thanks to Floretta! More

Excellent customer service. I would refer a friend. Love the Corsair. See you soon! Ok I’m done. I would refer a friend. Love the Corsair. See you soon! Ok I’m done. More

I have been disappointed in the past service over the years, concerning my Expedition, as well as with my daughter's Escape. On this last visit I arrived at the appointment, early, and checked in. Seve years, concerning my Expedition, as well as with my daughter's Escape. On this last visit I arrived at the appointment, early, and checked in. Several days after I picked it up, I got an email that I had missed my appointment??? More

Very good company to do business with. They always treat you like family when you are there to do business with them They always treat you like family when you are there to do business with them More

Great place to buy a car. Knowledgeable salesman Justin Parker found exactly what I wanted in their inventory. No pressure, no games. I had done my research on the car I wante Knowledgeable salesman Justin Parker found exactly what I wanted in their inventory. No pressure, no games. I had done my research on the car I wanted and they respected my wishes. Convenient spacious facility with great amenities. Routine service trips are going to be a joy. More

This was my first time using this dealership. Ms Tonya Swaim was amazing and very helpful. I will continue to use this dealership. Paul Stokes Ms Tonya Swaim was amazing and very helpful. I will continue to use this dealership. Paul Stokes More

Outstanding customer service. true professionals . Ms. Jennifer Wilkes was my Service Advisor and Steve was the actual maintenace worker who worked on my vehicle. Both are true true professionals . Ms. Jennifer Wilkes was my Service Advisor and Steve was the actual maintenace worker who worked on my vehicle. Both are true professionals More