Allen Samuels Chrysler Dodge Jeep RAM of Oxford - Service Center
Oxford, MS
153 Reviews of Allen Samuels Chrysler Dodge Jeep RAM of Oxford - Service Center
My truck is still having the issues it was taken in for over a month ago. The lack of communication, follow-up, and attention to detail is something that this service department didn't lack in the past. T over a month ago. The lack of communication, follow-up, and attention to detail is something that this service department didn't lack in the past. There are two other CDJR dealerships closer to my than the Aransas Pass location. I went there in the past due to quality of work and I am having doubts about that know. More
The service was good but I was a little disappointed with the timing. I scheduled online for 8am and expected to be done in less than 90 minutes, but was told that there were 4 ahead of me and that it may ta the timing. I scheduled online for 8am and expected to be done in less than 90 minutes, but was told that there were 4 ahead of me and that it may take more than 2 hours. Since the weather was bad this caused a minimal disruption of my day. More
Both the parts and service departments were very fast and friendly and definitely knowledgeable. I will definitely do business with them in the future. friendly and definitely knowledgeable. I will definitely do business with them in the future. More
Service was provided quickly and thoroughly. I taken the vehicle to another dealership after multiple months of attempting to find out what was wrong with it took it to Allen Samuels and they im I taken the vehicle to another dealership after multiple months of attempting to find out what was wrong with it took it to Allen Samuels and they immediately diagnosed it found the part even though it had been on backorder, they found it in another dealership and had it fixed in less than a week. They also kept me updated on the progress throughout the process definitely will be using Allen Samuels in the future. More
Quick service and professional attitude for my visit to have oil change and fuel filter change have oil change and fuel filter change More