Anchor Subaru - Service Center
North Smithfield, RI
90 Reviews of Anchor Subaru - Service Center
Efficient scheduling, friendly phone service, quick turnaround on service, wait time with updates, information provided without question, price reasonable, extremely friendly customer service on site turnaround on service, wait time with updates, information provided without question, price reasonable, extremely friendly customer service on site More
The service advisors really do care about their customers. When making the appointment the service advisor asked what type of service I would be needing. The service advisors are friendly and did customers. When making the appointment the service advisor asked what type of service I would be needing. The service advisors are friendly and did not preasure me into buying anything extra. I observed one customer that the advisor was asking her questions every step of the service to make sure she wanted to have something fixed. They really keep customers informed. The car was returned in terrific shape after the service. More
Excellent Service Dept. Friendly, accomodating, professional. Have had occasions when I did not make an appointment and they fit me in (flat tire repair, etc.) professional. Have had occasions when I did not make an appointment and they fit me in (flat tire repair, etc.) More
Anchor is always a pleasant experience. They serviced my car quickly and fit me in immediately later in the day when a warning light lit after I left. Great service, great staff.. car quickly and fit me in immediately later in the day when a warning light lit after I left. Great service, great staff.. More
Timely appointment,helpful service writer clearly explained repairs and options. The work was done properly and the vehicle was returned washed!. Overall a good experience as usual. explained repairs and options. The work was done properly and the vehicle was returned washed!. Overall a good experience as usual. More
I dealt with at least three other Subaru dealerships prior to my selecting Anchor Subaru for service. None of the others were able to resolve a major oil leak issue. Anchor Subaru found the problem an prior to my selecting Anchor Subaru for service. None of the others were able to resolve a major oil leak issue. Anchor Subaru found the problem and solved it within two visits. Since then Anchor has been the ONLY dealership that I will deal with. I have consistently been impressed by the quality of service with each and every visit. I have even brought a friend of mine who owns a Subaru to Anchor. She was also very pleased with the quality of service. Based on the above I would not hesitate recommending Anchor Subaru to all my friends. I only wish that I had gone with Anchor Subaru from the beginning. More
The folks that work in the service dept. are as accommodating and friendly as anyone could possibly be. The service is prompt, done correctly the 1st time, and when finished, they give you a detai accommodating and friendly as anyone could possibly be. The service is prompt, done correctly the 1st time, and when finished, they give you a detailed explanation of all the work that was done. They have an extremely high standard of excellence. I am completely satisfied with this dealership. More
Anchor Subaru dealership and all their personnel are great. They have always treated me like I was one of them. My visit on a recall was done in a superb manner. Also they did a safety inspection and ha great. They have always treated me like I was one of them. My visit on a recall was done in a superb manner. Also they did a safety inspection and hand washed my car which I did not expect. I have owned about 12 or 14 cars in my life so far and the Subaru Forester is the best vehicle I have ever owned. Anchor Subaru is a very caring dealership and all its personnel have the customer's best interest at all times. No other dealership has ever has such a caring, understanding, and customer satisfaction policy like Anchor Subaru. For months after I purchased my 2007 Subaru Forester, the salesman, Shar, kept in touch with me to make sure that I was satisfied with my purchase and if I ever had any questions or problems I could contact him. The service department also gave me a chart showing when I should have the Forester serviced in addition to regular oil changes. They also call me to remind me of the time I need to get it serviced. There never has been a dealer who has ever done as much for me as Anchor Subaru. I think that they do a terrific job in taking excellent care of their customers. Louis H. Tremblay More
I really enjoy my Forester! I purchased a used one. The only true issue I did have was that the tire pressure was not correct upon purchase. There was as sevice recall on the moonroof and upon my request f only true issue I did have was that the tire pressure was not correct upon purchase. There was as sevice recall on the moonroof and upon my request for further inspection a strut was leaking. I knew I only have 30-days for any issues and I am happy that these are being corrected. More