Anderson Toyota Lexus

I was in no hurry to buy a car and Frank was very patient until we found what I wanted until we found what I wanted More

I found Frank Bleers to be a great salesman, always willing to accommodate a customer’s needs, offering personalized service, and making the entire process so understandable because of his expertise an willing to accommodate a customer’s needs, offering personalized service, and making the entire process so understandable because of his expertise and knowledge. Andy, the manager, is also accommodating and willing to offer alternatives for customers. I have bought four out of my five Toyotas from Anderson Toyota in Rockford. Always good to buy local! More

Chris Beto assisted my daughter and me in our search for the perfect used car for our family, and was simply a pleasure to work with. We purchased a used certified Lexus and couldn’t be more happier. From t the perfect used car for our family, and was simply a pleasure to work with. We purchased a used certified Lexus and couldn’t be more happier. From the moment we entered the dealership we were greeted professionally and the friendliness of Chris and sales manager, Mike Sartino, as well as Ben Bleed in finance and all the staff was second to none. It is quite possibly one of the best experiences purchasing an automobile we’ve ever had, and we will definitely be repeat customers. Chris & Holly Melvin Dixon, IL. More

Ryan and Kim worked extra hard to help us! Great experience, would shop with again! Great experience, would shop with again! More

Frank and Kim met all of my expectations and more fantastic to work with. Best experience ever at a dealership you guys are one of the kind fantastic to work with. Best experience ever at a dealership you guys are one of the kind More

Don handlers everything for us and it was a wonderful experience. He is beyond great!!!! experience. He is beyond great!!!! More

I called Oct 19 to check and see what it would cost to replace a tire. Janet Forquer told me I had purchased a special tire warranty and the tire replacement would be free. I was so pleasantly surprised replace a tire. Janet Forquer told me I had purchased a special tire warranty and the tire replacement would be free. I was so pleasantly surprised and happy. Went in today had the tire replaced and found out that Janet was just a condescending liar. It was not free. She LIED. Why lie? To get more business? Janet Forquer was condescending and unpleasant. It must be really fun for her to lie to people and watch their disappointment at the service counter. I should have know she was a horrible person. She was really rude until she got back on the line Oct 19 and then sweetly said we had free tire replacement. All just to be mean and scamming to get business. Then the service dept told me my tire sensor was also ruined and must be replaced. I didn't have the money to pay for the tire and the $250 sensor. But guess what when I left my sensor worked just fine. So more scamming trying to make money off of hard working people. Disgusted by Anderson Toyota. My family has purchased vehicles there for years. Never again. Service manager Ryan was just as useless as Janet. HE SAID WHY SHOULD HE HAVE TO EAT THE COST OF THE TIRE JUST BECAUSE JANET WAS WRONG. HE MEANT SHE LIED. CONSUMER BEWARE! More

They did ok considering the issues with supply chain and product availability- the communication was a bit rough from time to time though product availability- the communication was a bit rough from time to time though More

I want to thank Chris for his patience in helping with everything and going over the technology of my new 2022 Lexus. A special thank you to Mike Sartino for helping me again for selecting my car. I have everything and going over the technology of my new 2022 Lexus. A special thank you to Mike Sartino for helping me again for selecting my car. I have purchased over 10 Lexus vehicles over the years and they always make feel like a special customer. More

Had a great pleasure of working with Chris Beto and Ben and the team. What an amazing crew!!! Great customer service, above and beyond. From the initial phone call to the minute I left dealership (and even and the team. What an amazing crew!!! Great customer service, above and beyond. From the initial phone call to the minute I left dealership (and even after) I felt welcomed and was treated well. Every single person I’ve met in person and spoke on the phone were incredibly polite and nice. Excellent! More