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Antonino Acura

Groton, CT

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155 Reviews

340 Gold Star Hwy

Groton, CT

06340

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155 Reviews of Antonino Acura

January 26, 2011

Mike in service was great. very informative. Martin in sales allowed me to drive an mdx that we will be looking at in the future. Both men are assets in this dealership. I had the mdx all day and got a More

by rosafab5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike (service), Martin (sales)
Jan 26, 2011 -

Antonino Acura responded

Good Afternoon, My name is Lillian Cruz the Customer Service Manager here at Antonino Acura and I would like to thank you for taking the time to write a review about us, and we are pleased that you left our dealership with such a great experience. We look forward to meeting your needs and providing you with exceptional customer service in your future visits.

January 24, 2011

Service team at Antonino was professional, courteous, and very accomodating. The sales team was also very helpful by providing pricing information about specific vehicles currently in stock and ready for de More

by aaron125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Fedikovich, Sean Sutton and Marvin Peterson
Jan 24, 2011 -

Antonino Acura responded

Good Afternoon, I'm Lillian Cruz the Customer Service Manager at Antonino Acura. I would like to take this time to thank you for the good review and I'm very happy that you had such a great experience at our dealership. We thank you for taking the time out to acknowledge us and we look forward to welcoming you in future service visits.

September 07, 2010

I called for Lexus IS 250 of 2006. The guy whose name was Coby, started pretending he is a polite guy. But when I asked him detailed questions about the car and started negotiating on price and told him that More

by masili
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Coby
April 24, 2007

Forced VIN etching on you, even though it's not required, didn't even ask if you wanted it. Plays games with refundable deposits - makes it hard to get money back if you change your mind, even if you didn More

by mikeas
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Mike Schaffrick
Nov 23, 2010 -

Antonino Acura responded

My Dealership participates in the DealerRater.com Certified Dealer Program. We are committed to providing high quality customer service, but based on your DealerRater.com review, you did not share that experience. That is very disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at their dealership.

March 04, 2005

Tha car was great, the dealership was anything but. They nickle and dime the deal to death trying to milk a few more dollars out of you. The salesperson isn't empowered to deal. All decisions are pushed u More

by jerogers0414
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
BJ (Salesman)
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