Antwerpen Chrysler Jeep Kia

Reason for Visit: Sales

I recommend this dealer: No

My Review of Antwerpen Chrysler Jeep Kia:
Rip-off artists who prey on female car owners. Go in for an oil change and you'll end up with a list of "needed" work for seven or eight-hundred bucks.

Here's what they told my daughter who has a 2004 Sebring sedan with 58,000 miles:
-Need your power steering fluid flushed
-Need your fuel system flushed
-The throttle body is dirty and needs rebuilt

Fortunately she called me first. All we wanted was to have the front brake rotors resurfaced. That ended up costing $230. I checked other local Chrysler/Dodge dealers and they all wanted around $100 less for the same work. Steer clear of these folks.

Was this review helpful to you? Yes | No

Reason for Visit: Service

I recommend this dealer: No

My Review of Antwerpen Chrysler Jeep Kia:
To whom it may concern:

Antwerpen Chrysler in Catonsville sucks! Last Monday, my boyfriend and I went into the Catonsville dealership to price and test drive a Chrysler 300. Andrew was our sales associate. After looking at several cars, I fell in love with the 2006 Chrysler Touring 300/Walter P. Package. Unfortunately, Catonsville only had one WP on the lot and it had a little over 3,000 miles. We made an offer of 26,500 and Andrew said yes. I was elated; I was ready to take home my new vehicle. Within minutes, Andrew reneged, and said his boss changed his mind. What??? Who changes there mind to customers??? Eventually his boss came over Shawn and said, “ it was only a $600.00 difference in closing the deal”. Nevertheless, we left with no car. The following Wednesday Andrew called and indicated Shawn changed his mind and we could come pick up the vehicle. Again, we drve 30 minutes and when we arrived, Shawn indicated he never authorized Andrew to contact us. However, I really wanted the car and I told Shawn I would pay the $600.00. He agreed; but the car was gone. Sadly, another sales rep was in the process of buying “my car”.

Again, we left the dealership and we were applauded by the high level incompetence in the sales reps to say the least.

Good news: I purchased a brand new 2006 Chrysler Touring 300/Walter P. Package last Friday from another dealership. It is Bulane Blue and it is beautiful. I got an AWESOME deal and my new car only had 13 miles went I purchased it. So NO thanks Antwerpen Chrysler you suck!!


Was this review helpful to you? Yes | No