Arlington Acura in Palatine

Roger and the rest of the service team are terrific. Fast, efficient service and courteous attention. Thank you! Fast, efficient service and courteous attention. Thank you! More

The initial contact was good. I had four people from the dealership contact me to schedule an appointment to see the car. When I got to the dealership I had questions about the ca I had four people from the dealership contact me to schedule an appointment to see the car. When I got to the dealership I had questions about the car and got no answers. Then the salesman took me to the car and again had no answers to my questions. The car was dirty and some of the storage boxes for tools ect were loose in the front storage compartment. I spent 20 minutes with the car and was uncomfortable with my treatment. Unfortunately it is the car I have been looking for but my experience at the dealership made me uncomfortable. More

The best service team in the Chicago area. I have been servicing all my Acuras since 2004. I have been servicing all my Acuras since 2004. More

Mark’s service was extremely personable and the sales guys checked on me when I was in the showroom guys checked on me when I was in the showroom More

Ameer is the best! Very satisfied with the service. I will recommend it to my friends. Very satisfied with the service. I will recommend it to my friends. More

Its a very clean and courteous dealership. Chris was very nice and kept me updated about my car. Chris was very nice and kept me updated about my car. More

Very easy transaction at this dealership. Spoke with mike gorgano previous to arriving and everything was ready for us when we arrived. very welcoming people and dealership. Totally transpare Spoke with mike gorgano previous to arriving and everything was ready for us when we arrived. very welcoming people and dealership. Totally transparent in all information given to me. Nadd ons to the price or hard sales pitches to buy extra packages. Honest dealership. More

Viktor was awesome. He had the car cleaned and waiting for me to test drive. Easy and fast! Very communicative and answered all of my questions. He had the car cleaned and waiting for me to test drive. Easy and fast! Very communicative and answered all of my questions. More

Best car buying experience yet, not pushy, fair price for trade and a great price on the purchase. 5 star rating!!!!!!!!! for Audrey and Mike the sales manager. . trade and a great price on the purchase. 5 star rating!!!!!!!!! for Audrey and Mike the sales manager. . More

Recently purchased a vehicle here. Management needs to learn how to communicate honestly and respectfully. Adrian is brash, disrespectful, dishonest, and does not follow through or kee Management needs to learn how to communicate honestly and respectfully. Adrian is brash, disrespectful, dishonest, and does not follow through or keep his word. Gene helped but needs some skills in respectful listening, acknowledging issues, apologizing, and courteous communication. More