Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Arlington Heights Ford

Arlington Heights, IL

Overview
Employees
Reviews
Vehicles
5.0
5,216 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years. We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.! We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle. We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
Contact Dealership
View Awards

801 W. Dundee Rd.

Arlington Heights, IL

60004

Directions

By Type

Showing 5,216 reviews

February 22, 2024

This dealership makes people feel welcome, they make buying a car so easy and they go over everything More

by Angel Tovar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Israel Gonzalez, Michael Herkert
Report | Print
Feb 26, 2024 -

Arlington Heights Ford responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day, Angel. Sincerely, The Arlington Heights Ford Team

February 22, 2024

Great service, extremely nice people and very professional. Hassle free. For sure highly recommended for sales and service More

by Paul
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cassie Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lonnie Catanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Baez, Israel Gonzalez
Report | Print
Feb 26, 2024 -

Arlington Heights Ford responded

Thank you for this amazing review! We really appreciate your business, Paul. Sincerely, The Arlington Heights Ford Team

February 22, 2024

We came in just to look, Elliot shot his shot and I ended up with my brand new Bronco Sport Heritage. The process was great, from Elliot, to Dan and then Teddy brought it home. Thanks AH Ford! More

by GChap
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elliott Reichel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teddy Dziedzic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Szwec
Report | Print
Feb 26, 2024 -

Arlington Heights Ford responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Elliot, Dan, and Teddy were helpful during your visit and that you love your new Ford Bronco. If you have any questions, please don't hesitate to reach out to us again. Sincerely, The Arlington Heights Ford Team

February 21, 2024

Lonnie Catanese was a pleasure to. do business with from start to finish. I wo7ld highly recommend you go see him More

by denniswolek
Recommend Dealer
Yes
Employees Worked With
Lonnie Catanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teddy Dziedzic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Wojciechowski, Joe Anzelone, Brian Powell
Report | Print
Feb 26, 2024 -

Arlington Heights Ford responded

Thank you for providing this amazing feedback, Dennis! Our team really appreciates your comments and we hope that you will visit us again soon! Sincerely, The Arlington Heights Ford Team

February 21, 2024

My 4th car through Jesus Sánchez. I would recommend him everytime. He always go above and beyond More

by José.aleman1970
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 26, 2024 -

Arlington Heights Ford responded

Jose, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our team, and we are thrilled to know Jesus went above and beyond. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, The Arlington Heights Ford Team

February 21, 2024

Jeremy is amazing at his job. Very trustworthy and I would buy from him again in a second. The car I bought had a slight blemish, he went above and beyond to make sure it was fixe More

by Capskorner_MOAB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Baez
Report | Print
Feb 23, 2024 -

Arlington Heights Ford responded

Congratulations on your new purchase! Thank you for taking the time to write about your experience with Jeremy. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. We're so happy to hear we were able to help find the perfect vehicle for you. We would love to work with you again. Sincerely, The Arlington Heights Ford Team

February 21, 2024

JB's the best! Always lets me know what's going on when a vehicle is being serviced. A great operation! Thanks -Matt More

by rossimt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Bayne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 23, 2024 -

Arlington Heights Ford responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything JB does for Arlington Heights Ford and our customers. Hope to see you again soon! Sincerely, The Arlington Heights Ford Team

February 21, 2024

I pass 3 Ford dealers to get to AHF because of their excellent customer service! More

by Sdgt3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 26, 2024 -

Arlington Heights Ford responded

Thank you for the feedback! We are happy to hear about your positive experience at Arlington Heights Ford, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, The Arlington Heights Ford Team

February 20, 2024

Ithe service department is caring, professional and knowledgeable! Your great Thank you all so much! More

by Jackie G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ikram "Ike" Alam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Alfano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Bayne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Wojciechowski, Kevin Juarez, Justin Barrett, Nino Mohammad
Report | Print
Feb 23, 2024 -

Arlington Heights Ford responded

Thank you for your outstanding rating about our service department, Jackie. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, The Arlington Heights Ford Team

February 20, 2024

Easy to work with. Transparent about everything and didn’t waste my time. Overall very happy More

by nickbruski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Powell, Joseph Genna
Report | Print
Feb 22, 2024 -

Arlington Heights Ford responded

Thank you so much for taking the time to let us know how happy you are with your experience, Nick! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Arlington Heights Ford Team

1
...
139
140
141
...
522