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Arlington Heights Ford
Arlington Heights, IL
5,265 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 5,265 reviews
March 05, 2024
Prices on the higher side, service manager should have recommended for what is necessary and what is not, however service was prompt. recommended for what is necessary and what is not, however service was prompt. More
by hameedinm
Employees Worked With
March 05, 2024
Steve Ursin was excellent at helping us purchase our 5th auto from Arlington Heights Ford. He was super helpful explaining our options to purchase a 2023 or 2024 F150. Thanks again for excellent customer se auto from Arlington Heights Ford. He was super helpful explaining our options to purchase a 2023 or 2024 F150. Thanks again for excellent customer service at AH Ford. We will see Steve next time when we buy a car or truck. He is a very knowledgeable and helpful salesman. :) More
by Leane
March 03, 2024
The staff and very one I work with were great, and they work with me to get me in and out fast . They did a great job on my car. Thanks . work with me to get me in and out fast . They did a great job on my car. Thanks . More
by randywilliams08@gmail. Com
Employees Worked With
March 02, 2024
We have bought many cars from AH Ford. Everyone is courteous and spends time explaining what is happening. Everyone is courteous and spends time explaining what is happening. More
by sedesi
Employees Worked With
March 02, 2024
Lonnie & Izzy were amazing to do business with! First class treatment from start to finish First class treatment from start to finish More
by Renx
March 02, 2024
Came in to see Elliott and the GSM Dan . My daughter and myself bought 2 cars yesterday. Trust me we will be back . My daughter and myself bought 2 cars yesterday. Trust me we will be back . More
by B man
