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Arlington Heights Ford
Arlington Heights, IL
5,321 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 5,321 reviews
March 16, 2024
Zach Pobuta and the Ford Dealership did a great job with my car. Service is superb! my car. Service is superb! More
by Benjaminjchow
Employees Worked With
March 16, 2024
Lonnie Catanese was awesome! Made the process easy and FUN! He was knowledgeable and clearly has years of experience Made the process easy and FUN! He was knowledgeable and clearly has years of experience More
by shausner55
March 16, 2024
Elliott Reichel was amazing in assisting me in finding the right car at the right price. He worked and worked showing me options and helping me get to a fair price. In todays world, the level of custome the right car at the right price. He worked and worked showing me options and helping me get to a fair price. In todays world, the level of customer service Elliott provided me, is long gone! For a great experience, professionalism and going the extra mile, ask for Elliott, at Arlington Heights Ford More
by Naumo63
Employees Worked With
March 16, 2024
Have been bringing cars to Arlington Heights Ford Service Center for years. Has always and continues to be 5 stars. Customer waiting area is open, comfortable and offers great place to catch up on e-mails or Center for years. Has always and continues to be 5 stars. Customer waiting area is open, comfortable and offers great place to catch up on e-mails or work, with the free Wi-Fi AHF provides. More
by Mike P
Employees Worked With
March 15, 2024
Brian and Marco were great! Helped me a ton and provided great customer service. Will come again. Helped me a ton and provided great customer service. Will come again. More
by Wayne M
March 15, 2024
Amazing service. worked with Elliott and he made sure my mom got her dream car without issue. worked with Elliott and he made sure my mom got her dream car without issue. More
by Molls12182
March 15, 2024
This was a nice dealership overall. Sam and Elliott were both great to work with. Low pressure and friendly. Sam and Elliott were both great to work with. Low pressure and friendly. More
by Trosinski
March 15, 2024
It’s always an easy process coming to Arlington Heights Ford. They make the process of buying a car smooth and comfortable! Elliot and John were instrumental in helping me find the perfect option! If you w Ford. They make the process of buying a car smooth and comfortable! Elliot and John were instrumental in helping me find the perfect option! If you want an easy and seamless process, look no further! You will be in great hands! More
by GinaBina0408
March 15, 2024
Straight forward conversation and no pushiness. Worked to find car I wanted at another location with my specs I liked. Worked to find car I wanted at another location with my specs I liked. More
by Claudemj12
Employees Worked With
March 14, 2024
Friendly no pressure sales. Well knowledgeable about the vehicles. Easy vehicle purchase. Would definitely purchase here again. Well knowledgeable about the vehicles. Easy vehicle purchase. Would definitely purchase here again. More
by Tikinick56
Employees Worked With
Colton Hannemann
