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Arlington Heights Ford
Arlington Heights, IL
5,321 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 5,321 reviews
March 01, 2024
Jeremy was great! Helped me get the new car I wanted. Great customer service. Will come again! Helped me get the new car I wanted. Great customer service. Will come again! More
by Anonymous
March 01, 2024
Lonnie and the rest of the team made the process very comfortable. Their friendly demeanor and professionalism put my mind at ease. I definitely will recommend Lonnie and Arlington Heights ford to friend comfortable. Their friendly demeanor and professionalism put my mind at ease. I definitely will recommend Lonnie and Arlington Heights ford to friends and family.. thanks again. More
by Bobbyc827
March 01, 2024
Elliott was a great salesman to work with we appreciated his follow up and knowledge on the Bronco. his follow up and knowledge on the Bronco. More
by Cbullockjr
March 01, 2024
Elliot and Daniel are great ! The best! Very thorough and personable with their process! Wouldn’t go anywhere else. The best! Very thorough and personable with their process! Wouldn’t go anywhere else. More
by Marcykara1
March 01, 2024
Elliott was great to work with when buying my Bronco. I was softly looking for a car and he had the right mix of helpful and informative I was softly looking for a car and he had the right mix of helpful and informative More
by Carol
February 29, 2024
Thanks Rich Jacobsen and Arlington heights Ford I love this one very much and will keep a long time very good vechile this one very much and will keep a long time very good vechile More
by friisfolk
February 29, 2024
Sam was an absolute pleasure to work with! ! He made the buying process easy and seamless! We are so excited with the new car and appreciate all you did! You are the best. ! He made the buying process easy and seamless! We are so excited with the new car and appreciate all you did! You are the best. More
by Elanafeeny
Employees Worked With
February 29, 2024
Great experience at Arlington Heights Ford with Colton a our salesman. We buy all our Fords here and will continue to do so. Never had a issue with this dealership great people and awesome customer service. our salesman. We buy all our Fords here and will continue to do so. Never had a issue with this dealership great people and awesome customer service. More
by johnalanhilton
Employees Worked With
Colton Hannemann
