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Arlington Nissan

Arlington Heights, IL

Overview
Employees
Reviews
Vehicles
4.3
1,257 Reviews
At Bob Rohrman Arlington Nissan, we have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! Bob Rohrman Arlington Nissan is part of the Bob Rohrman Auto Group, one of the largest family owned auto groups in the United Sates. Shortly after Mr. Rohrman finished his term with the U.S. Army's tank division at Fort Lewis in Washington state, he opened a used car lot on the Sagamore Parkway in Lafayette, IN. This was the start of the Bob Rohrman Auto Group that has grown to over 30 franchise new car dealerships in Illinois, Indiana and Wisconsin. How did the Bob Rohrman Auto Group get so big? Two simple things: the best products and the best people. We've built a solid reputation for our ethical business practices and being great members of our community.
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1100 W Dundee Rd

Arlington Heights, IL

60004

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Showing 805 service reviews

October 10, 2025

Just came in for service. Kiah was able to accommodate me last minute. Not only did he take me in he got me out quick with a car wash. I will say one of the best service exper More

by aa ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiah McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 14, 2025 -

Arlington Nissan responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Arlington Nissan. Thanks again for the recommendation, and have an amazing day!

Oct 14, 2025 -

Arlington Nissan responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 09, 2025

Took my car in for maintenance and was treated extremely graciously. John N. Took care of my every need. He’s a true professional in every way! Five out of five stars with me. Jim B. More

by James Broday
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Napionek
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Sep 12, 2025 -

Arlington Nissan responded

Hi James, thank you for your kind review; we are happy to pass along your comments to the team here at Arlington Nissan! Please don't hesitate to reach out if there's anything additional we can do for you.

Sep 12, 2025 -

Arlington Nissan responded

Hi James, thank you for your kind review; we are happy to pass along your comments to the team here at Arlington Nissan! Please don't hesitate to reach out if there's anything additional we can do for you.

June 26, 2025

Another exceptional service department visit at Arlington Nissan. My service advisor John Napientek is always a knowledgeable kind young man who puts my needs first and foremost. Highly recommend John and Ar More

by Kandie Mara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOHN NAPIENTEK
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Jun 27, 2025 -

Arlington Nissan responded

Hello Kandie, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 13, 2025

John Napientek is my service advisor because he’s courteous, knowledgeable and will do anything to help.5 stars in book! I used to be wary of going to dealerships for vehicle service but that’s out t More

by James Broday
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John K.
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May 13, 2025 -

James Broday responded

I meant 5 stars in my book!

May 13, 2025 -

James Broday responded

5 Stars for John in Arlington Nissan Service Department. Please see previous post for full review!

May 13, 2025 -

James Broday responded

See previous post of John K for full review. Thank you, Jim B.

Sep 09, 2025 -

Arlington Nissan responded

Thank you so much for your kind words and for choosing Arlington Nissan! We are thrilled to hear about your positive experience with our team. Providing transparent, respectful, and timely service is at the heart of our culture, and it means a lot to know we deliver that for you. If you ever need anything in the future, please dont hesitate to reach out to me directly at (224) 857-8398 or matt.hansen@rohrmanauto.com. We look forward to serving you again and appreciate you being part of the Arlington Nissan family! Sincerely, Matthew Hansen General Manager Arlington Nissan (224) 857-8398 Direct matt.hansen@rohrmanauto.com

January 29, 2025

We had a fantastic experience at the Nissan Arlington service department! My husband and I brought our car in for a routine oil change, and Tyler made the entire process seamless. He was friendly, profes More

by Christinemarie162502
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
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Feb 02, 2025 -

Arlington Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Arlington Nissan Parts! Please don't hesitate to reach out if there's anything additional we can do for you.

Feb 02, 2025 -

Arlington Nissan responded

Hi, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

December 27, 2024

Overall efficient, Great communication and charismatic. All of my needs were met and surpassed. I have no complaints. More

by Quinw1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Napientek
Report | Print
Dec 29, 2024 -

Arlington Nissan responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Dec 29, 2024 -

Arlington Nissan responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 11, 2024

John at srv dept is very helpful w/ my tires! Great to see hard working young people at dealership! More

by Nancy
Recommend Dealer
Yes
Employees Worked With
John at Service Dpet
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Dec 13, 2024 -

Arlington Nissan responded

Hi Nancy, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Dec 13, 2024 -

Arlington Nissan responded

Hi Nancy! We're so happy we were able to help you out! Thank you, and have a fantastic day!

November 16, 2024

Mike was the best! He’s very nice and very helpful! If I could leave an extra star I would! If you’re planning a visit anytime soon you must ask for him! More

by Arijanahc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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Nov 19, 2024 -

Arlington Nissan responded

Hello, we're happy you found our staff to be so supportive during your experience here at Arlington Nissan. Feel free to reach out to us if you need anything. Have a wonderful day.

Nov 19, 2024 -

Arlington Nissan responded

Hello, we're happy you found our staff to be so supportive during your experience here at Arlington Nissan Parts. Feel free to reach out to us if you need anything. Have a wonderful day.

July 10, 2024

very nice experience. . i’ve been buying cars from this place for more then 10 years love this place More

by jaimevampire90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiah McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Weisbond
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Oct 05, 2024 -

Arlington Nissan responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

July 09, 2024

I’ve been coming here for years and I love the atmosphere and the people working. Especially Brian and Beson. More

by EDDY_0852
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benson Bansil, Brian Weisbond
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Oct 05, 2024 -

Arlington Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Arlington Nissan! We do hope we can be of assistance in the future. Take care!

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