Arnold Chevrolet - Service Center

The service was top notch. I was using another dealer, and decided to switch to Arnold. The advisers, including Zach, are polite, informative, and patient. I was shocked when I I was using another dealer, and decided to switch to Arnold. The advisers, including Zach, are polite, informative, and patient. I was shocked when I was told my car was ready after such a short time. Zero stress. I would gladly give 6 stars. The only Chevy dealer I will go to, now!! More

I have been buying my cars from Arnold since 1986. Four cars in all, my current car purchased in 2022. . The service center is one of the reasons I always go to this dealer. They are fast, courteous, Four cars in all, my current car purchased in 2022. . The service center is one of the reasons I always go to this dealer. They are fast, courteous, and reliable. More

They told me the bill would be over $1,100 to change eight wires and eight plugs and one coil, I told him I had that work done just last summer the coils were all good the wires were all good and the pl eight wires and eight plugs and one coil, I told him I had that work done just last summer the coils were all good the wires were all good and the plugs were all good I only needed one wire plug and coil changed they then charged me $900 for that one I objected to that still wound up paying over $600 for one wire coil and a plug, ask for your pricing before you do anything when you walk into this dealership More

As I have said in the past, I find the staff at Arnold Chevrolet to be friendly, professional, and competent. They got my vehicle up and running in very short order. Keep up the good work guys. Chevrolet to be friendly, professional, and competent. They got my vehicle up and running in very short order. Keep up the good work guys. More

They timely completed the work. I was hit over the head with the hourly rate but I have piece of mind that it was done right. I was hit over the head with the hourly rate but I have piece of mind that it was done right. More

Always quick and always honest, never an issue. Zach is always helpful and honest. Thank you. Zach is always helpful and honest. Thank you. More

Being Fleet Manager since 1995 I have experienced many dealer service Departments in the NY area and the East Coast. Arnold Chevrolet service Department has always been reliable in diagnostics and turnar dealer service Departments in the NY area and the East Coast. Arnold Chevrolet service Department has always been reliable in diagnostics and turnaround time since the days in Amityville which continued into the West Babylon location. More

The service was excellent. Been coming for years. Great dealership. Very knowledgeable. Very friendly. Thanks Been coming for years. Great dealership. Very knowledgeable. Very friendly. Thanks More

The service department always goes above and beyond. They are always friendly, professional and helpful. They are always friendly, professional and helpful. More

Service Dept experience - This rates as one of the most horrible Customer Service experiences I have ever had. They all need Customer Service training very badly. Just outright rude and have no manners. horrible Customer Service experiences I have ever had. They all need Customer Service training very badly. Just outright rude and have no manners. No "please", no "thank you". No common courtesy whatsoever. They don't acknowledge you when you walk in or walk out. You feel as though you are bothering them. No one even called me to update me on my vehicle.....I had to call them multiple times. The day I was told my car would be ready I was leaving work early but just decided to call to let them know and was then told it wouldn't be ready. Shame on me for asking for a "loaner" and was told "no we don't have any", just as plain as that! this is a vehicle I lease from this location and the problem with the vehicle was not of my doing. I'm paying for the lease, the part is not available until???...... and I have no car.. No apology or anything. Its now my problem........nice. Well the next week I call back and after being told again they don't know when it will be ready I tell them I have to have a loaner. I'm told "we don't have any". I refuse to accept this and what do you know just by pure coincidence someone just brought one back..........how lovely...really? In the end I go to pickup my car and I couldn't even get someone to tell me exactly where it was parked! I'm told go to the right..... check behind the gate.......come to find out it was in neither spot. God forbid one of them WHO WERE DOING ABSOLUTELY NOTHING BUT SITTING ON THEIR BUTT has the courtesy to walk out with me. NEVER AGAIN. Sales people here are great but the service is a punishment. Happy when my lease is over! More