Arnold Chevrolet - Service Center

As I have said in the past, I find the staff at Arnold Chevrolet to be friendly, professional, and competent. They got my vehicle up and running in very short order. Keep up the good work guys. Chevrolet to be friendly, professional, and competent. They got my vehicle up and running in very short order. Keep up the good work guys. More

They timely completed the work. I was hit over the head with the hourly rate but I have piece of mind that it was done right. I was hit over the head with the hourly rate but I have piece of mind that it was done right. More

Always quick and always honest, never an issue. Zach is always helpful and honest. Thank you. Zach is always helpful and honest. Thank you. More

Being Fleet Manager since 1995 I have experienced many dealer service Departments in the NY area and the East Coast. Arnold Chevrolet service Department has always been reliable in diagnostics and turnar dealer service Departments in the NY area and the East Coast. Arnold Chevrolet service Department has always been reliable in diagnostics and turnaround time since the days in Amityville which continued into the West Babylon location. More

The service was excellent. Been coming for years. Great dealership. Very knowledgeable. Very friendly. Thanks Been coming for years. Great dealership. Very knowledgeable. Very friendly. Thanks More

The service department always goes above and beyond. They are always friendly, professional and helpful. They are always friendly, professional and helpful. More

Service Dept experience - This rates as one of the most horrible Customer Service experiences I have ever had. They all need Customer Service training very badly. Just outright rude and have no manners. horrible Customer Service experiences I have ever had. They all need Customer Service training very badly. Just outright rude and have no manners. No "please", no "thank you". No common courtesy whatsoever. They don't acknowledge you when you walk in or walk out. You feel as though you are bothering them. No one even called me to update me on my vehicle.....I had to call them multiple times. The day I was told my car would be ready I was leaving work early but just decided to call to let them know and was then told it wouldn't be ready. Shame on me for asking for a "loaner" and was told "no we don't have any", just as plain as that! this is a vehicle I lease from this location and the problem with the vehicle was not of my doing. I'm paying for the lease, the part is not available until???...... and I have no car.. No apology or anything. Its now my problem........nice. Well the next week I call back and after being told again they don't know when it will be ready I tell them I have to have a loaner. I'm told "we don't have any". I refuse to accept this and what do you know just by pure coincidence someone just brought one back..........how lovely...really? In the end I go to pickup my car and I couldn't even get someone to tell me exactly where it was parked! I'm told go to the right..... check behind the gate.......come to find out it was in neither spot. God forbid one of them WHO WERE DOING ABSOLUTELY NOTHING BUT SITTING ON THEIR BUTT has the courtesy to walk out with me. NEVER AGAIN. Sales people here are great but the service is a punishment. Happy when my lease is over! More

The repair department were nice. I was confused why my engine still says repairs are still needed if I was already there to be fixed. I was confused why my engine still says repairs are still needed if I was already there to be fixed. More

Break lights were out. I replaced bulbs and still were out. I explained that I was positive it was just worn out fuse. Had you pay $200 for the diagnostic check. Result..a I replaced bulbs and still were out. I explained that I was positive it was just worn out fuse. Had you pay $200 for the diagnostic check. Result..a bad fuse. That’s. A LOT of money to replace a $5 part. More

I have always had a good experience at the Arnold Chevrolet service center. The service associates are knowledgeable and, explain everything that needs to be done. My salesman since 2012 Lew Mittlema Chevrolet service center. The service associates are knowledgeable and, explain everything that needs to be done. My salesman since 2012 Lew Mittleman is always there for me when I need service or a new lease! More