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Atwater Chevrolet GMC
Aitkin, MN
71 Reviews
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72 Reviews of Atwater Chevrolet GMC
January 08, 2026
I am writing this as a warning to any parent or buyer looking for a reliable vehicle. We purchased a Chevrolet Equinox from Cole and Blake at Atwater Chevrolet on 6/17/24. We were told, "I would buy this looking for a reliable vehicle. We purchased a Chevrolet Equinox from Cole and Blake at Atwater Chevrolet on 6/17/24. We were told, "I would buy this for my wife" by the sales person. Instead, this car has been a recurring safety disaster that has twice left a young woman stranded alone in dangerous conditions. The Timeline of a Nightmare: The 4-Month Mark (Oct 2024): Only four months after purchase, the engine failed on I-94 near Minneapolis, leaving a young woman alone on a busy highway at night. While Atwater replaced the timing chain at no charge (to be fair), this was clearly just a "band-aid" for a catastrophic underlying problem. Maintenance & Misrepresentation: We’ve invested over $4,000 in new parts and changed the oil every 2,800 miles. At the time of sale, there was NO indication or disclosure of the severe oil consumption issues known to plague these engines. We were sold a vehicle with a fundamentally compromised engine. The Second Catastrophe (Dec 2025): Just before Christmas, the nightmare repeated. On a freezing morning between Duluth and St. Cloud, the rear main seal and block blew out, dumping oil across the road and leaving a young woman stranded in the cold in a terrifyingly unsafe location. The Current Situation (Jan 8, 2026): The car is back at Atwater, and the lack of accountability is staggering. Do you truly want the hassel when buying a car. Atwater is demanding tear-down fees just to "investigate" the failure of this Chevy Equinox. THE WARRANTY IS WORTHLESS: TRULY, SAVE YOUR MONEY. This Value Max warranty is absolutely worthless. Despite the catastrophic failure, the warranty company claims it is "not their issue." They are a horrible company to deal with—their "protection" the truly if you read all the fine print truly covers very little. Financial Burden: We are currently bleeding $500 a week in rental fees while paying a large loan on a vehicle that is currently worth nothing. This $500 a week could be spent on the loan but it is not as the Dealership is blaming the Warranty company. Final Verdict: No parent should ever have to worry about their child being stranded on a dark, freezing highway. Between a dealership that sold a known "oil burner" and is now ghosting us, and a warranty company that refuses to help, we have been left with no choice but to involve an attorney. BUYER BEWARE: Avoid Atwater Chevrolet and Value Max warranties at all costs. They do not stand behind what they sell beware of buying from this dealer. More
by Nascardad
Employees Worked With
Cole Cottrel, Blake Freeman
October 08, 2024
Mike in Service was Excellent! ! Thank you so much!! Love having Atwater in Aitkin!! I Buy with Mike and now Service with Mike Excellent!! ! Thank you so much!! Love having Atwater in Aitkin!! I Buy with Mike and now Service with Mike Excellent!! More
by Dee
Employees Worked With
Jeremy Justen, Mike Sandstrom, Simon De Ruijter, Jason Blair
September 15, 2024
Cole was great to work with and so far I love the truck. The delivery process was anything but smooth though. I had a 11:00 am appointment to pick take delivery on my new truck and was in a bit of a hurry d The delivery process was anything but smooth though. I had a 11:00 am appointment to pick take delivery on my new truck and was in a bit of a hurry due to an appointment I needed to get to in the cities. When I arrived the truck was just rolling into the shop for a software update ( should have been completed before I arrived). Cole and I did everything we could waiting for the truck ( account and phone access setup). The truck finally came out of the shop and they still needed to wash it and fill it with gas!! All paper work was completed the night before and went very smoothly so I thought I would be able to take delivery very quickly. I got there exactly at 11:00 and didn’t get done until 1:15 two hours and fifteen minutes later. As I said love the truck. More
by dougkrop
Employees Worked With
Cole Cottrell, Josh Dennison
September 12, 2024
Cole was great! He answered a lot of questions we had! Blake worked hard to get us qualified and we were out the door with a new to us vehicle very quickly! My son n He answered a lot of questions we had! Blake worked hard to get us qualified and we were out the door with a new to us vehicle very quickly! My son now has a great first vehicle! More
by Angie L
Employees Worked With
Blake Allen
September 11, 2024
There great the best did what they said they do they give me a loner car like they said 👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍 give me a loner car like they said 👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍 More
by k.kohlgraf
Verified CustomerEmployees Worked With
Tony in sales 👍👍👍👍, Andy Moh, Josh Dennison, Jeremy Justen, Mike Sandstrom, Simon De Ruijter, Jason Blair, David Justen, Gary Douglas
September 11, 2024
Great. Always great. Great communications and considerate. Honest and patient with my questions. Great people. Always great. Great communications and considerate. Honest and patient with my questions. Great people. More
by davebenson847
Employees Worked With
Jeremy Justen, Mike Sandstrom, Simon De Ruijter, Jason Blair
