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Auction Direct USA

Victor, NY

4.7
1,592 Reviews

6520 NY-96

Victor, NY

14564

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1,592 Reviews of Auction Direct USA

July 27, 2023

He was the nicest direct efficient salesman. He kept me updated on everything even before I asked I recommend him to everyone More

by erikadavis61
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerod Cassidy, James Heath, George Deckert, Christina Merritt, Todd McCandless, Keith Mazzo, Krystal Elwell, Franklin Koehler, Sean Farrands
July 22, 2023

Great trade in deal and Todd got all the paperwork and process done quick. Most definitely will recommend him to my family. More

by supernaturalnewlife23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd McCandless
July 12, 2023

I think snow tires and $1000 was not enough difference going from what Auction Direct advertised as AWD to finding out it is actually a RWD. The average difference between AWD and RWD when purchasing a us More

by Mikebayley7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Todd McCandless
July 12, 2023

Todd was attentive and went the extra mile to help us get the right car. This was our second car through Auction Direct and it was once again a transparent and easy process. I highly recommend working with T More

by Cathy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd McCandless
July 11, 2023

I did not have a good experience at Auction Direct. My first salesman, Payton, got my number to talk about the car and when I would test drive it, and then proceeded to hit on me via text. It was very More

by Kcarney16
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Payton, Franklin Koehler
July 06, 2023

Auction Direct is organized and stress-free, which is huge when considering the car buying process. Knowledgeable staff that does not pressure sales as they do not make commissions, and streamlined for t More

by tpbenedict
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd McCandless
June 27, 2023

He was very helpful and kind and made my experience very relaxing and pleasant. I was a little stressed but he assured me everything would work out and it did! Will definitely go to him again for any car ne More

by heb0425
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Todd McCandless
June 19, 2023

Very disappointed and dissatisfied due to being sold a car which cost 30,000$ unbeknownst to me that the SiriusXM radio in this 2017 Q3 doesn't work properly. Links and works and links and not working. De More

by tanksleyprincess
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Krystal Elwell
June 18, 2023

Bought a 2013 Subaru Impreza with 70k miles, drove it for less than 30k miles and the car is now trash. Needs everything but a new engine. it will cost close to 16k which is more than the original purchase p More

by rkp56
Recommend Dealer
No
Employees Worked With
James Heath
June 17, 2023

Krystal was very helpful, answering all my questions, and helping me to get the car I really wanted. She made the entire process easy and enjoyable. Yes, I would definitely recommend Krystal and Auction Di More

by Pdmann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Krystal Elwell