Audi Anchorage
Anchorage, AK
Filter Reviews by Keyword
By Type
Showing 37 reviews
Excellent service. Work completed on time. Spencer welcomed me and got the job started. William Ritchie was the technician and made a great video explaining what he did Work completed on time. Spencer welcomed me and got the job started. William Ritchie was the technician and made a great video explaining what he did. More
Vast improvements have been made to the service side within the last year. You can now usually get ahold of someone when you call, the service is excellent, and they now have a shuttle for when you do g within the last year. You can now usually get ahold of someone when you call, the service is excellent, and they now have a shuttle for when you do get a service. One thing I do not like - is the “We want to buy your” vehicle emails constantly after service. As long as Audi keeps putting real engines in their vehicles - I will keep buying them. More
Was the coolest experience! !!! love this building and the new staff they did very well with what they have. Charles and Mr T was very knowledgeable on the all the vehicles becau !!! love this building and the new staff they did very well with what they have. Charles and Mr T was very knowledgeable on the all the vehicles because i had many questions on the Audi and Porche. Finance was quick and easy and the process was simple and straight forward. bought all the service contracts and life time oil, gap and the total care bundle. Great work guys. Keep it up!!! More
Love working with Spencer, he communicates well and is very informative. I know I’m in good hands when I drop my car off. I need a ride back to the dealership to pickup my car and they were happy to pick very informative. I know I’m in good hands when I drop my car off. I need a ride back to the dealership to pickup my car and they were happy to pick me up. Colin was very nice and courteous. More
The service person was very helpful and kept me notified of my car’s process. Plus he let me know other items on my vehicle that needed to be addressed. Good experience!! of my car’s process. Plus he let me know other items on my vehicle that needed to be addressed. Good experience!! More
Recently took my 2017 Audi A4 AllRoad into Audi of Anchorage to address an indicator light on the dash. Unfortunately the news wasn’t great and I need to replace the turbo. In spite of the bad news, I Anchorage to address an indicator light on the dash. Unfortunately the news wasn’t great and I need to replace the turbo. In spite of the bad news, I am deeply appreciative of the way the dealership handled everything. They were understanding, no hard pressure tactics and took the time to explain to me my options and what I could expect from the vehicle until I can get it repaired. I came away, feeling that I had a trustworthy relationship with the dealership and that I was getting an honest and fair answer from them. This is just as important if not more important than the actual repairs. More

