
Audi Bedford
Cleveland, OH
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237 Reviews of Audi Bedford
We were initially greeted by Sales Representative Steve Cortez who was friendly, courteous and extremely knowledgeable of the Audi vehicle we were interested in. Steve carefully explained the features and Cortez who was friendly, courteous and extremely knowledgeable of the Audi vehicle we were interested in. Steve carefully explained the features and accompanied us in our test drive. He was extremely personable and we quickly became comfortable with him handling our Audi purchase. More
Mike Hulgin was very helpful and easy to work with. This is the second car I've purchased from him and I will continue to work with him in the future. This is the second car I've purchased from him and I will continue to work with him in the future. More
2023 A5 brought in for dead battery at 18k under warranty but the service adviser tried to charge me $700 for a replacement stating I let the vehicle sit to long. I had to complain to the service manager to but the service adviser tried to charge me $700 for a replacement stating I let the vehicle sit to long. I had to complain to the service manager to shut that down. Part 2: I was turned down for a simple three (3) day reimbursement for a rental car that caused me much inconvenience to acquire on short notice. Again the tech. adviser reacted with a negative tone. Part 3: The service adviser recorded on their paperwork that i turned down recommended 20k mi service schedule work- but my vehicle only has 18k miles on it- again met with negative attitude. Unprofessional and substandard service department at this location - i recommend avoiding this location for service. Audi Bedford, Ohio. More
The salesperson (Steve Cortez) did an excellent job. I ordered an RS6 Avant with him, and he was very helpful and a good communicator throughout the whole process. Good attention to detail I would purch I ordered an RS6 Avant with him, and he was very helpful and a good communicator throughout the whole process. Good attention to detail I would purchase again from this dealership. More