Audi Bellevue

Cautionary Experience at Audi Bellevue While purchasing a vehicle from Audi Bellevue, we were approached by a site employee who offered to buy our old car as a personal transaction. The exchange purchasing a vehicle from Audi Bellevue, we were approached by a site employee who offered to buy our old car as a personal transaction. The exchange took place on the dealership lot, without complete documentation or oversight. When complications arose, we were left legally and financially responsible. We were unable to file the required sale report with the Department of Licensing because the employee refused to provide their full name and address—information legally necessary to transfer ownership. When I expressed intent to notify the dealership, the employee threatened legal action against me. We later learned that the car was sold again and ultimately impounded. Because no paperwork was completed for either transaction, I am now responsible for the impound fees. I had assumed that someone working in the car business would understand and follow proper procedures. Based on the outcome, I believe this individual knowingly bypassed those requirements and may be operating in a way that lacks transparency and accountability. Although the dealership itself was not involved in the transaction, it is deeply concerning that this occurred under their roof, during an active sale. Customers pay top dollar at a dealership like this and expect professionalism—not to be taken advantage of or intimidated. I’m sharing this to caution others: do not sell your vehicle through undocumented, informal deals with dealership staff. The risks are real, and the consequences can be costly. More

Audi Bellevue is amazing! Their service center is friendly, helpful, and goes above and beyond. Maxell, our service advisor, was terrific. He contacted me with updates on my c Their service center is friendly, helpful, and goes above and beyond. Maxell, our service advisor, was terrific. He contacted me with updates on my car and my car tire issue was repaired quickly. Thanks for taking great care of me Maxwell! More

Kyle lau will always be a professional. Very satisfied，Answer me in time.good job Very satisfied，Answer me in time.good job More

Kyle was very attentive, explained the service and fees well and was able to get my vehicle completed earlier than quoted, per request. well and was able to get my vehicle completed earlier than quoted, per request. More

Very helpful and friendly staff, car finished when expected, I appreciate the drinks that were made available. expected, I appreciate the drinks that were made available. More

Charlie ,Aaron and Jessica are fantastic and take great care of me when I bring a vehicle in for service. care of me when I bring a vehicle in for service. More

Charlie and Arron and Jessica go out of their way to greet me and take care of my every need. Love this dealership….customer for life. greet me and take care of my every need. Love this dealership….customer for life. More

Rikki and his team went out of their way to help us with this tune-up! Very professional and knowledgeable! this tune-up! Very professional and knowledgeable! More

Nic made the experience of purchasing a new car with a trade in very simple, enjoyable and satisfying. No high pressure sales and a workable/simple price agreement. Plus the large amount of paperwork tha trade in very simple, enjoyable and satisfying. No high pressure sales and a workable/simple price agreement. Plus the large amount of paperwork that was needed, was handled very efficiently and pleasantly by Arteom. More

Had a great experience with Audi service! The staff was professional and super accommodating. They take care of the maintenance quickly and thoroughly, and also returned my car spotless, insi The staff was professional and super accommodating. They take care of the maintenance quickly and thoroughly, and also returned my car spotless, inside and out. While I was waiting, they even helped me book a Lyft so I could get on with my day without any hassle. Really appreciated the thoughtful service from start to finish! More